Cuttle Bridge Inn Hotel (Sutton Coldfield) Hotel Review

Ratings based on 574 Verified Reviews

3.6 out of 5

84% of guests recommend

3.7 Room cleanliness

3.9 Service & staff

3.4 Room comfort

3.4 Hotel condition

Expedia Verified Reviews

3 out of 5

by A verified traveler

Posted 17 Oct 2024

We had a lovely cannal facing room which was a lovely veiw but believe a bit of investment in the rooms to make the bed and pillows more comfortable and freshen up a bit.for a nights stay to visit the NEC the hotel served it’s purpose.

5 out of 5

by A verified traveler

Posted 13 Oct 2024

We went to horse of the year show which was 9 miles away ,we wanted a hotel away from city centre,had a lovely view of the canal , lovely staff even printed out my tickets for the show ,great buffet breakfast and not expensive

4 out of 5

by A verified traveler

Posted 1 Sep 2024

The food was good as was the reception service. We were given roon 2, which was ground floor and seemed to be for disabled people. Decor was tired but just needs refurb, but very clean. We were there for the golf at the Belfry which was 8mins so great for that. I would recommend.

3 out of 5

by A verified traveler

This traveler left a rating score only Posted 3 Aug 2024 on Hotels

4 out of 5

by A verified traveler

This traveler left a rating score only Posted 24 Mar 2024 on Hotels

2 out of 5

by A verified traveler

Posted 14 Mar 2024

Booked for a supreme double but was given an at best an average double room with a skylight window which you could see out of. Arrived and no heating on in room. Mould on the tiles in the shower (bright white tile with black mould in the grout). Noise from the bar could be heard in the room and disturbed our sleep. The restaurant was on the other hand exceptional. Staff could not be anymore helpful and nothing too much trouble. Meals were great with great selections. Just a shame the room let it all down and limited parking when there was a function on, had to park offsite.

1 out of 5

by A verified traveler

Posted 7 Mar 2024

Staffs are not friendly!never come back again!

4 out of 5

by A verified traveler

Uncomfortable mattress

Posted 24 Feb 2024 on Hotels

We had a nice stay but the mattress on the bed was uncomfortable with a few springs sticking out

2 out of 5

by A verified traveler

Complimentary skid marks

Posted 24 Feb 2024 on Hotels

Receptionist was rather nice ; but thereafter was less so. We had to wait 20 mins upon arrival to get attended to, and apparently we had booked a good room - I’m scared to say my fellow readers, this room was not lovely; Infact rather grim. Skid marks, dust, a non functioning TV, black mold and a room mate (a dead spider along with it’s webs) left my friend and I feeling rather dirty, and not too thrilled to spend the night here. Was close to the airport though so I guess that’s an upside.