Ratings based on 1,718 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
its not close to grand central but was in a nice area.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 23 Sep 2024
Stay number 2 nice hotel
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Good location, it is near the canal where we have quite a few choices of restaurants, also it is in walkable distance to the city center or if you need there is tram straight to city center from the front of the hotel.
Great amenities, good security and the hotel is clean and clean.
Just a couple things: the car parking entrace can be missed and bathroom door faulty coudn't be closed but not a big issue for a couple.
by A verified traveler
Posted 21 Sep 2024
Room was perfect, very good for the price. Comfortable beds, beautiful clean bathroom.
I only have 3 small moans. 1-Getting to the reception area was hard as neither the lift or door to the stairs were able to be opened/used without a key card. We had to jump in the lift as someone else was getting out.
2- couldn't find the car park, it's not at all signposted, I drove up and down broad street before I gave up and parked in brinley place. I wasn't the only who couldn't find the car park.
3- there was no one working in the kitchen through the night with minimal staff at the desk, those that were at the desk were very busy checking in late guests. There was a concert at the utilita arena which alot of guests that night attended including us. A few of us were disappointed that there wasn't a full menu and had to settle for pizza or toasties, even though it's meant to be a 24/7 service. . May I suggest that when there's a big event in the city you put more staff on those days?
The staff handle things really well I think.
Oh and the breakfast was great! Plenty of optionwill definitely stay again
by A verified traveler
Posted 21 Sep 2024
It was all that iexpected
by A verified traveler
Posted 21 Sep 2024
