Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Chris J., Hotel Management
Thank you, Wayne, for staying with us at Ameristar Kansas City. We are pleased to see your time on property was an overall positive experience, and we hope to welcome you back as a guest again soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Chris J., Hotel Management
Thank you for taking the time to share a great rating from your recent stay at Ameristar Kansas City. We are delighted to see your time was an overall positive experience, and we look forward to your next reservation.
by A verified traveler
Posted 16 Nov 2024
I didn’t get to stay here!! I booked a room on August 30, 2024. Expedia called me at 6:00pm the night before we were supposed to check in and said our room was cancelled because they overbooked!!!
by A verified traveler
Posted 15 Nov 2024
Very clean. Staff very professional and helpful.
Definitely would stay again
Comment from Hotel Management
15 Nov 2024 by Chris J., Hotel Management
Thank you for the kind words, Cindy! We are thrilled that the guest service and room cleanliness at Ameristar Kansas City helped make your visit a memorable experience. Looking forward to your next reservation!
by A verified traveler
Posted 14 Nov 2024
The hotel lobby and hall carpets are terrifying. It looks like pools of blood.
Comment from Hotel Management
15 Nov 2024 by Chris J., Hotel Management
Thank you for your review, Lisa. We hope to deliver a five-star stay upon your next reservation.
by A verified traveler
Posted 12 Nov 2024
Great dining options. Large and clean rooms.
Comment from Hotel Management
14 Nov 2024 by Chris J., Hotel Management
Thanks for the kind words, James! We are delighted that the room and property amenities at Ameristar Kansas City helped make your recent a comfortable experience. Come back again soon!
by A verified traveler
Posted 11 Nov 2024
We check d in at 6:30 and some of the restaurants were already closed
Comment from Hotel Management
11 Nov 2024 by Chris J., Hotel Management
Thank you for your review. We are pleased to see your overall time at Ameristar Kansas City was a positive one, and we hope to use your comments to help deliver improved experiences in the future. Thanks again for your feedback and patronage!
by A verified traveler from GRANITE CITY
Posted 11 Nov 2024
Loved the property! We will be back!
Comment from Hotel Management
11 Nov 2024 by Chris J., Hotel Management
We love to hear it, Shauna! Thank you for taking the time to share a five-star review from your recent stay at Ameristar Kansas City. We look forward to your next reservation!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Chris J., Hotel Management
Thank you for the five stars, Terrance! We are thrilled that your recent stay at Ameristar Kansas City lived up to expectations, and we hope to deliver another memorable experience upon your next reservation!
