Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 21 Nov 2024
Water leak in bathroom. Tv didn’t work
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 12 Nov 2024
Not worth the price - rooms are small, hotel is in desperate need of a refresh - carpets smell - front entrance smells like a swimming pool and that’s were your supposed to eat breakfast - chlorine smell permeates through building - soap dispensers in bathroom are too high on wall for average size person to reach - and most disappointing - the front counter female manager was obnoxious, extremely rude and aggresive.
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 11 Nov 2024
Very nice relaxing place. Bed and room was nice. Staff was professional and very helpful!
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 11 Nov 2024
Wasn’t a bad hotel overall, it just didn’t feel clean space, had to wipe the bathroom with Clorox wipes to clean the shower and toilet. There were a lot of reviews about a smell and our room didn’t too bad of a smell but the AC/Heater did when you turned it on. There were also no trash bags in the trash cans? If it wasn’t 200 a night I would had of thought it was a fine but I’ve stayed at places that’s cost around the same price that felt a lot cleaner.
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 5 Nov 2024
There were few concerns that was brought to the attention of the staff a few were handled but some couldn't be taken care of and no other similar room was available
Comment from Hotel Management
26 Nov 2024 by Tye , Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 3 Nov 2024
Was clean, pool area was nice and the breakfast was excellent.
Comment from Hotel Management
26 Nov 2024 by Tye, Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Tye, Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 28 Oct 2024
The staff was awesome and super helpful! I didn’t have a ton of interaction with them but the head housekeeper, front desk, and breakfast attendant were all very informative when i had a question. The hotel was a little outdated and needed a little TLC as in the bathroom the paint or ceiling was chipping and peeling away, the walls were kinda banged up or had some pretty noticeable dents in them. In another room i booked i noticed some water damage around the A/C unit too. Overall it wasn’t a bad hotel and was clean as i saw no issues with cleanliness. I would stay here again when we come back to visit the area.
Comment from Hotel Management
29 Oct 2024 by Tye, Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Tye, Hotel Management
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we’ve taken the good and the bad elements you’ve mentioned in your review to heart.Thank you again for taking the time to share your experience with us. We’re grateful for customers like you.
