Ratings based on 966 Verified Reviews

3.4 out of 5
3.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2024
2 out of 5
by A verified traveler

Posted 14 Dec 2024
Elevator hasn’t been cleaned in who knows how long as well as hallways. Our bathroom had poop on wall behind door and all that was done was a quick wipe with a Clorox wipe. Not a “I’m sorry” or anything. Not even a discount on the room. Will not return !
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
4 out of 5
by A verified traveler

Posted 9 Dec 2024
Good place but the mall can be noisy.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2024
2 out of 5
by A verified traveler

Posted 5 Dec 2024
Have stayed there many times over the years and the last 5 years this property has slowly gone down hill. Repairs in the rooms bathrooms were done very poorly. Just everything is getting well used but now its name to reinvest in this property and bring it back to life. The location is great when staying at Birchrun. It’s very convenient.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Cozy and clean ..could use some renovations, property is very old
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