Ratings based on 411 Verified Reviews

4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Las Cruces

Posted 3 Oct 2024
Impressed with the hotel’s professional staff who were consistently helpful. Two staff members - Ella at the front desk and Artigas in the restaurant provided exceptional service. Each went out of their way to make my stay pleasant. They both speak excellent English which helped since my German is limited. The breakfast buffet is excellent and I also enjoyed the pool and hot tub. The hotel is a bit dated but comfortable with good views of the Baltic.
5 out of 5
by A verified traveler

Posted 26 Jul 2024
Beautiful spa with amazing facilities. The buffet which was €27 was absolutely delicious and very well priced. The people that work are very helpful and courteous. I don't 5 star often at all and I have reviewed over 200 hotels and resorts but this one deserves the ratings. Be aware though some of the paperwork says 10am checkout but it is actually 11am. Again absolutely wonderful people throughout. Also spa prices for wellness were very reasonable.
5 out of 5
by A verified traveler from Berlin

Posted 20 May 2024
Hotel and facilities were great, I loved to poll and the excellent service. I Found only 2 issues, the curtains in the room did not block the sunlight so it was hard to sleep past 6:00am and the shower was a bit small and had some issues with warm and cold water.
5 out of 5
by A verified traveler

Posted 19 Mar 2024
wonderful staff, especially Daniella at the front desk.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
Very nice stay…..generous hotel
5 out of 5
by A verified traveler from Vancouver

Posted 20 Sep 2023
Great value for money. Highly functional spa and right on a very walkable and swimmable beach.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2020 on Hotels
4 out of 5
by A verified traveler

Not the same as usual

Posted 2 Jun 2020 on Hotels
We stay here every year. This year was a little different because of corona. No breakfast buffet or pool. While I understand that those are requirements I would have liked that info beforehand because the price was still the same. The breakfast was not very well organized. As a guest who has stayed here many times, i know that it is usually better. So lets hope next time we get our breakfast buffet and sauna again.