Ratings based on 130 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Dec 2023 on Hotels
Decent stay. Aircon temperature control was not working, hard time getting a good sleep.
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We also have forward your feedback to the internal teams concerned for improvement on the Air-conditioning issue and We hope to have that opportunity to welcome you back in the near future. Thank you!
4 out of 5
by A verified traveler from Kuala Lumpur

Posted 13 Nov 2023
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We hope to have the opportunity to welcome you back in the near future.
5 out of 5
by A verified traveler

Posted 21 Sep 2023
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We hope to have the opportunity to welcome you back in the near future.
5 out of 5
by A verified traveler

Posted 27 Apr 2023
Great stay
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We hope to have the opportunity to welcome you back in the near future.
4 out of 5
by A verified traveler

Posted 7 Oct 2022
It very clean and non smoking 🚭 hotel. I like it. But the window looking out from the room have to be clean.
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We also have forward your feedback to the internal teams concerned for improvement on the Windows issue. We hope to have that opportunity to welcome you back in the near future
4 out of 5
by A verified traveler

Posted 21 Jul 2022 on Hotels
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We hope to have the opportunity to welcome you back in the near future.
3 out of 5
by A verified traveler

Posted 4 Jul 2022
Executive suite rooms are big. Air conditioning was too cold and not adjustable
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We also have forward your feedback to the internal teams concerned for improvement on the Air-conditioning issue and We hope to have that opportunity to welcome you back in the near future. Thank you!
5 out of 5
by A verified traveler

Posted 4 May 2022 on Hotels
Comment from Hotel Management
22 Oct 2024 by Promenade Hotel Bintulu., Hotel Management
Greetings from Promenade Hotel Bintulu! We thank you for your favorable feedback. We are pleased to hear that you enjoyed your stay and the facilities. We hope to have the opportunity to welcome you back in the near future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2022 on Hotels