Ratings based on 12 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Shop in hotel needs to be stocked a bit more and there are no food options around the area so hotel food can be a bit more varied
Comment from Hotel Management
24 Nov 2024 by Rizal Arafat, Hotel Management
Dear ,Warmest Greeting from ONE of A KIND RESORT Bintan..It was a great honour to have you at ONE of A KIND RESORT Bintan.Thank you for sharing your truly wonderful experience with the staff and the services rendered.On behalf of the Management, we would like to apologize for your inconveniences with our room facilities ware not work properly during your stay, huge thanks for your kind suggestion regarding our restaurant that we served the breakfast food always in good and fresh condition. Your experience become our concern to help us improve the services in the future to deliver excellence service to all our guest.We are looking forward to welcoming you again here at ONE of A KIND RESORT Bintan.Best regardsR. ArafatGeneral Manager
by A verified traveler
Posted 4 Oct 2024
Size of the property and their service.
Only downside in the whole of bintan is too many mosquitoes.
Comment from Hotel Management
19 Oct 2024 by Rizal Arafat, Hotel Management
Dear Mr/Mrs Yong De ChanWarmest Greeting from ONE of A KIND RESORT Bintan..It was a great honour to have you at ONE of A KIND RESORT Bintan.And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Rizal ArafatGeneral Manager
by A verified traveler
Posted 11 Sep 2024
The cottages are spacious and comfortable, although it’s a distance from the ferry terminal.
Comment from Hotel Management
16 Sep 2024 by Rizal Arafat, Hotel Management
Dear Mr/Mrs Dai OkadaWarmest Greeting from ONE of A KIND RESORT Bintan..It was a great honour to have you at ONE of A KIND RESORT Bintan.And it is a great pleasure to hear that you had a good experience during your stay with us. Your satisfaction is our main goal and motivation. I and all of the staffs are looking forward to welcoming you again here at One Of A Kind Resort Bintan Regards Rizal ArafatGeneral Manager
by A verified traveler
Posted 22 Jun 2024
Modern design, clean and spacious villa.
Comment from Hotel Management
13 Jul 2024 by Rizal Arafat, Hotel Management
Dear Mr/s Dennise BarryWarmest Greeting from ONE of A KIND RESORT Bintan..It was a great honour to have you at ONE of A KIND RESORT Bintan.Thank you for sharing your truly wonderful experience with our Service, Rooms Facilities and Location. Also a huge thank you for your recommendations for ONE of A KIND RESORT Bintan and it is a great pleasure to hear that you had a good experience during your stay.We are looking forward to welcoming you again here at ONE of A KIND RESORT Bintan.Best regards,Rizal ArafatGeneral Manager
by A verified traveler
Posted 14 May 2024
Beautiful spacious property (President’s villa). The second room did not have a place to hang clothes though. The food at the only restaurant open could have been better. But the stunning sunrises over the seabed and expansive views of the ocean more than made up for these flaws. The view from my villa’s pool and the humongous bathroom was just amazing and the main reason I chose this sea-facing accommodation.
Comment from Hotel Management
20 May 2024 by Rizal Arafat, Hotel Management
Dear Mr/s EileenThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager
by A verified traveler
Posted 5 May 2024
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Comment from Hotel Management
13 May 2024 by Rizal Arafat, Hotel Management
Dear Mr/s KimberlyThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager
by A verified traveler
Posted 25 Mar 2024 on Hotels
Comment from Hotel Management
30 Mar 2024 by Deden Kurniawan, Hotel Management
Dear Mr. Alan WongThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
by A verified traveler
Posted 11 Mar 2024 on Hotels
Absolutely stunning! The resort offers a perfect blend of luxury and nature. From the breathtaking views to the impeccable service, every moment feels like paradise. A true oasis of relaxation and indulgence. Highly recommended!
Comment from Hotel Management
15 Mar 2024 by Deden Kurniawan, Hotel Management
Dear Mrs. Joan GawatThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
by A verified traveler
Posted 13 Jul 2023
Journey to the villa itself takes an hour from the ferry terminal. Same goes to other attractions available in Bintan. Its best if you hire a personal driver/car for the whole trip (they know the area very well).
Food in the 2 available restaurants were decent, even though some of the seafood items were not in stock. Our favourite was the American breakfast, with the servers in the restaurant who were very accomodating.
It would be best if microwave is provided so we can heat up the food/snacks we brought from the local vendors.
Every Villa Isla has its own pool but there were a few facing the entrance of the villa. Women with hijab or whoever is not comfortable with having an open personal swimming pool can request for the villa we stayed in as our pool was facing the bushes, away from public/ open areas.
We were impressed with the service of the staff, especially the receptionist. Thank you for making our stay a comfortable one. Your service will be remembered as one of the things that made our stay here in Bintan memorable.
Comment from Hotel Management
19 Jul 2023 by Yongki, Hotel Management
Dear Mrs JannahThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Adri Yongki WalaGeneral Manager
by A verified traveler
Posted 28 May 2023
The air-con is not good enough as if not working! Property big like us should have a stronger air-con
Comment from Hotel Management
29 May 2023 by Adri Yongki Wala, Hotel Management
Dear Mrs AliceaThank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Adri Yongki WalaGeneral Manager
