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Nirwana Resort Hotel

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nirwana Resort Hotel

5 restaurants, breakfast, lunch, dinner served; seafood
Property entrance
Garden
Minibar, in-room safe, desk, iron/ironing board
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Nirwana Deluxe

Minibar, in-room safe, desk, iron/ironing board

Nirwana Deluxe

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Fan
Hair dryer
Private bathroom
Bidet
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Nirwana Room

Minibar, in-room safe, desk, iron/ironing board

Nirwana Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Electric kettle
Minibar
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed (Nirwana Suite)

View from room

Suite, 1 King Bed (Nirwana Suite)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Separate bathtub and shower
  • 62 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nirwana Premier

Minibar, in-room safe, desk, iron/ironing board

Nirwana Premier

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155

What's nearby

  • Laguna Bintan Golf Club - 16 min drive - 5.3 km
  • Bandar Bentan Telani Ferry Terminal - 17 min drive - 7.4 km
  • Lagoi Bay Lake - 22 min drive - 10.2 km
  • Plaza Lagoi - 24 min drive - 11.0 km
  • Lagoi Bay Beach - 28 min drive - 11.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 164 min drive

Restaurants

  • ‪Hook On Fusion Grill Bar & Seafood - ‬16 min drive
  • ‪Pujasera Lagoi - ‬9 min drive
  • ‪Warung Yeah - ‬17 min drive
  • ‪Kelong Mangrove Restaurant - ‬36 min drive
  • ‪The Dining Room - ‬23 min drive

About this property

Nirwana Resort Hotel

Luxury family-friendly hotel by the ocean
Located close to Lagoi Bay Beach and Plaza Lagoi, Nirwana Resort Hotel provides a free breakfast buffet, 2 beach bars, and a swim-up bar. With a white sand beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a sports massage, reflexology, and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. Enjoy the gym, as well as activities like snorkeling, beach volleyball, and motor boating. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A free area shuttle, bike rentals, and supervised childcare (surcharge)
  • Beach towels, a gift shop, and a front-desk safe
  • Guest reviews give good marks for the overall condition
Room features
All 244 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers, bidets, and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calypso Floating Bar
  • Dino Bistro
  • Spice Restaurant
  • The Coffee Shop
  • The Kelong

Things to do

  • 2 outdoor pools
  • Archery
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 726000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 2000000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 726000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Frequently asked questions

Does Nirwana Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Nirwana Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nirwana Resort Hotel?

Self parking is free at this property.

What time is check-in at Nirwana Resort Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Nirwana Resort Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Nirwana Resort Hotel located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Lagoi Bay Lake, Plaza Lagoi, and Lagoi Bay Beach. Ria Bintan Golf Club and Gunung Bintan are also within 20 mi (32 km).

Nirwana Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 944 reviews" "
Rating 8 - Good. 458 out of 944 reviews" "
Rating 6 - Okay. 192 out of 944 reviews" "
Rating 4 - Poor. 66 out of 944 reviews" "
Rating 2 - Terrible. 18 out of 944 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Liked: Staff & service
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, private beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Takatoshi

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel with great views and activities
Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

TAKAYUKI

Liked: Staff & service
When I asked activities location, reception told me wrong location.
Stayed 1 night in Feb 2024

10/10 Excellent

Aurora

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Naveen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not so comfortable premier room
Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Stayed 3 nights in Dec 2023

10/10 Excellent

SH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food options limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

NAKAI

Traveled with family
Good service
Stayed 1 night in Nov 2023

6/10 Okay

Jakob

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average hotel in a fantastic location
Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Stayed 3 nights in Aug 2023

8/10 Good

Taohai

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Sampath

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Stayed 3 nights in May 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable. Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Stayed 2 nights in Apr 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

SIDHARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Alexander

Stayed 1 night in Apr 2023

4/10 Poor

Franck

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is very dirty and no good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Ginna

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice for a short getaway. Local transport operators can bring you to places of interest at competitive price; have their numbers handy.
Stayed 1 night in Jan 2023

8/10 Good

Nitin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.

10/10 Excellent

Pradeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022