Ratings based on 15 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
3.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Good
Comment from Hotel Management
10 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback. We're glad to hear that you had a good experience with us. Should you need any further assistance or have any questions, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 10 Nov 2024
Good
Comment from Hotel Management
10 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for your kind review! We are delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we look forward to providing you with excellent service in the future.
If you have any further questions or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is here to help!
Warm regards,
Team OYO
by A verified traveler
Posted 7 Nov 2024
No hot shower
Comment from Hotel Management
12 Nov 2024 by Noah, Hotel Management
Hi, Rossano ! Regret to hear about the unpleasant experience you had with us. We want to ensure a genuine and relaxing experience for our guests, and this is not what we would want to continue further. Request to treat this as an odd incident, and we hope this will not impact our opportunity to serve you again. Looking forward to enhancing your experience with us. Regards, Noah
by A verified traveler
Posted 10 Sep 2024
😠
Comment from Hotel Management
10 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Our team is constantly working towards ensuring a pleasant experience for all our guests. If you require further assistance, please reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 29 Jun 2024
Renovation needed
Comment from Hotel Management
15 Jul 2024 by Joey, Hotel Management
We are sorry to hear about your experience, Jose! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
by A verified traveler
Posted 13 Sep 2023 on Hotels
by A verified traveler
Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Ava, Hotel Management
Hi, Guest! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
by A verified traveler
Posted 25 Apr 2023
Comment from Hotel Management
20 May 2023 by Ava, Hotel Management
Thanks for taking out your valuable time to rate us, Rossano! We will work even harder to make your stay a memorable one :) Regards, Ava
by A verified traveler
Posted 19 Sep 2022
by A verified traveler
Posted 27 Nov 2021 on Hotels
Comment from Hotel Management
29 Nov 2021 by Cheshta, Hotel Management
Hi, Bernie! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy
