Ratings based on 662 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 17 Nov 2024
I didn't mind it staff are amazing
Comment from Hotel Management
20 Nov 2024 by John, Hotel Management
hank you so much for your kind words, Brandi! We're thrilled to hear that you had such a positive experience with our amazing staff. They work hard to ensure every guest feels welcome and cared for, and it’s wonderful to see their efforts recognized. We hope to welcome you back to Ocean Springs on your next visit to the area! Safe travels!
by A verified traveler
Posted 31 Oct 2024
Non.
Comment from Hotel Management
31 Oct 2024 by John, Hotel Management
Thank you for taking the time to share your feedback and for giving us a 4 out of 5! We’re glad you enjoyed your stay. If there's anything specific we can improve on to make your next visit even better, please feel free to let us know. We look forward to welcoming you back soon!Safe travels,
by A verified traveler
Posted 24 Oct 2024
DO NOT STAY HERE. Rooms dirty, sheets dirty, bathtub.. dont get me started on that. So gross. Stains on everything. This is the kind of place you'd take a hook*r if you already had stds and didn't care anymore. 0/10
Comment from Hotel Management
24 Oct 2024 by John, Hotel Management
Thank you for taking the time to share your feedback. I sincerely apologize that your stay did not meet expectations. Cleanliness is a top priority for us, and I am sorry to hear you experienced issues with your room. Please know that we take such comments very seriously, and I will personally address these concerns with our housekeeping team to ensure that this does not happen again.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
24 Oct 2024 by John, Hotel Management
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team, and we’re glad we could provide you with the kind of stay you deserve.We look forward to welcoming you back the next time you’re in town!
by A verified traveler
Posted 16 Oct 2024
Good
Comment from Hotel Management
24 Oct 2024 by John, Hotel Management
Thank you for taking the time to share your feedback and for giving us a 4/5 rating! We’re glad you had a good stay with us, and we appreciate your support. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.We hope to welcome you back soon!
by A verified traveler
Posted 14 Oct 2024
Robert was GREAT!!! Anything our group needed, Robert was magically fast to help!! Needs a huge bonus for this weekend event!!!!
Comment from Hotel Management
14 Oct 2024 by John, Hotel Management
Dear Taffy,Thank you so much for your wonderful 5-star review! We are thrilled to hear that Robert made such a positive impact during your group’s stay. He is a valuable member of our team, and we’re proud of his commitment to delivering exceptional service. Your kind words mean a lot to us, and I’ll be sure to share your feedback with him. We hope to welcome you and your group back again soon for another great experience!
by A verified traveler
Posted 19 Aug 2024
Nice room and the property was convenient for our purposes.
Comment from Hotel Management
21 Aug 2024 by john, Hotel Management
Dear James,Thank you for taking the time to share your feedback! We're delighted to hear that you found your room comfortable and the property convenient for your needs. We strive to provide excellent service and a great experience for all our guests.If you have any suggestions on how we can earn that fifth star from you, please feel free to let us know. We look forward to welcoming you back in the future!
by A verified traveler
Posted 11 Aug 2024
Not as advertised
Comment from Hotel Management
12 Aug 2024 by John , Hotel Management
hank you for sharing your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to ensure that our listings accurately represent what we offer, so I'm disappointed to learn that you felt it was not as advertised.I would appreciate the opportunity to learn more about the specific issues you encountered so we can address them directly. Your feedback is invaluable in helping us improve our services and ensure that future guests have a better experience.Please feel free to contact me directly at [insert contact information] to discuss this further. I want to make this right for you and hope you'll give us another chance to provide the stay you deserve
by A verified traveler
Bedbugs! Too bad cos rest was fine
Posted 8 Aug 2024 on HotelsBedbugs in room 104. I am sorry to have to say this for others to be informed, because we actually liked the place other than that. Some people are not sensitive to bedbugs(my family was ok) but unfortunately i am, and they woke me up at 2am with bites😞. Had to go to convenience store the next day to buy Hot Shot bedbugs and fumigate the place myself, so that the second night would hopefully be ok. It was. but why can't hotels care enough to seriously treat the rooms for bedbugs? Days Inn by Wyndham is one of the worst offenders with bedbugs in my experience (although they are many places these days). Please do something about this problem!!!
Comment from Hotel Management
8 Aug 2024 by John , Hotel Management
Thank you for taking the time to provide your feedback. We sincerely apologize for the unpleasant experience you had during your stay. The presence of bedbugs is a serious issue that we take very seriously, and we deeply regret that this occurred in room 104.Please know that we have immediately taken action to address this situation. Our pest control service has conducted a thorough inspection and treatment of the room to ensure that the problem is resolved. We are also implementing additional preventive measures to avoid any recurrence.We are truly sorry for the inconvenience you experienced and appreciate your understanding that bedbugs can be a challenge for many hotels. Your feedback is invaluable to us as we strive to improve our services.
