Ratings based on 985 Verified Reviews
2.8 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
It’s ok
by A verified traveler
Posted 13 Nov 2024
This place was okay to stay in. But we did have to go down to the office a few times to have the TV replaced cuz it wouldn't work or didn't have the remote twice. And we had to be moved to another room becuz the staff didn't want to exchange the tv.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 21 Oct 2024
The staff was nice but the maintenance was very poor, sink trap broken, paint peeling, shower rod falling apart, actually was clean just extremely run down!
Comment from Hotel Management
24 Oct 2024 by The Rodeway Team, Hotel Management
Amy,Thank you for the review. We are pleased you enjoyed your stay. We are working daily to make improvements to our property.
by A verified traveler
Posted 20 Oct 2024
Over alll the stay was comfortable, could use brighter lighting outside parking but all was ok
Comment from Hotel Management
24 Oct 2024 by The Rodeway Team, Hotel Management
Leroy,Thank you for taking the time to leave us a review. We will be sure to pass your suggestion on to our owners.
by A verified traveler
Posted 19 Oct 2024
This was the most horrific place I have ever stayed. It was disgusting! There was urine on the toilet, on the floor and dripping down the bathroom door. I had to wash everything before me and my grandkids could touch anything. The towels had been used and hung back up. The top sheets were disgusting. The room was torn up. I could say more. The lobby was torn up also. A picture hanging on the wall that said if you smoke in the room we charge $200 was cracked and sideways. Seriously? They should all be fired and ashamed of themselves. That place needs condemned! Only nasty people would rent out such a nasty place. Negative 10!
Comment from Hotel Management
24 Oct 2024 by The Rodeway Team, Hotel Management
Cherie,Thank you for leaving us a review. We do apologize that our room was not ready to be occupied. We do work with our housekeepers daily to make sure our rooms are cleaned correctly and ready for guests to check into. I do hope that you stopped at the desk and informed them of all these issues. If you would like to discuss this further please reach out to us.
by A verified traveler
Posted 8 Oct 2024
Room was unsafe.
Comment from Hotel Management
16 Oct 2024 by The Rodeway Team, Hotel Management
Madison,If you would reach out to us so we can discuss what made you feel unsafe it would be greatly appreciated.
by A verified traveler
Posted 30 Sep 2024
Property was ok but staff the worst I’ve met
Comment from Hotel Management
24 Oct 2024 by The Rodeway Team, Hotel Management
Hello Jared,We sincerely apologize for any issues you had with our staff while you stayed with us. If you would like to discuss this further please reach out to us.
by A verified traveler
Posted 30 Sep 2024
Property and area was nice but area was noisy, but the staff were rude and unhonest. We were blamed for stained linen and when I had to use cash for deposit morning staff said they smelled smoke and kept my whole deposit and didn’t fill out a report for it so pretty sure they pocketed it for themselves. Won’t stay there again for sure
Comment from Hotel Management
16 Oct 2024 by The Rodeway Team, Hotel Management
Jared, I apologize you feel our staff was rude and dishonest with you. We take smoking in our rooms extremely serious as we are a non smoking motel. I can assure you that not one person has pocketed any money from a damages deposit. We do not file police reports or anything of the sort for a guest smoking in the room. We also do charge guests if there is hair dye on our sheets as that is extremely hard to get out and we most often then not have to replace them. Again, my apologize if anyone was rude. Please reach out if you would like to discuss this further.
