Ratings based on 965 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Breakfast is good, service is great, with clean rooms.
Comment from Hotel Management
30 Dec 2024 by GM, Hotel Management
Thank you for your comments. We are pleased to have met your needs.
by A verified traveler
Posted 27 Dec 2024
This is usually my go to hotel when passing through Billings. Good location, nice pool and good breakfast. This time I was disappointed though that our room was not fully cleaned. The bathroom looked like it hadn’t been cleaned. No TP, hair in the shower, soap was used. :(
Comment from Hotel Management
27 Dec 2024 by GM, Hotel Management
Thank you for your comments. I apologize for the oversight from our staff. We will address this right away.
by A verified traveler
Posted 25 Dec 2024
Had good experience
Comment from Hotel Management
26 Dec 2024 by GM, Hotel Management
Thank you for your review. We are pleased to have met your needs.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Thank you for your review. I apologize for not meeting your needs.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by GM, Hotel Management
Thank you for your review. We are pleased to have been of service.
by A verified traveler
Posted 23 Dec 2024
Staff was very helpful
Comment from Hotel Management
23 Dec 2024 by GM, Hotel Management
Thank you for your comments. We are thrilled to have been of service.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by GM, Hotel Management
Thank you for your review. We are pleased to have met your needs.
by A verified traveler
Posted 15 Dec 2024
Pool, hot tub, sauna and breakfast were great. Room was clean.
Comment from Hotel Management
16 Dec 2024 by GM, Hotel Management
Thank you for your comments. We are pleased to have been of service.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by GM, Hotel Management
Thank you for your review. We are pleased to have met your needs.
by A verified traveler
Posted 9 Dec 2024
Room was dirty hair and stains...
Comment from Hotel Management
10 Dec 2024 by GM, Hotel Management
Thank you for your comments. I apologize for our housekeeping,. We will address this right away.
