Ratings based on 387 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
Excellent property, I believe parking should have been included in reservation!
Comment from Hotel Management
3 Sep 2024 by Your Best Western Plus Hotel Böttcherhof team, Hotel Management
Dear guest,thank you for your positive feedback regarding our hotel. We are very pleased that you enjoyed your stay at our hotel. We have taken note of your comment regarding the car park. We understand that this is important to you. Please note that we also have free parking in the surrounding streets.Your feedback is very valuable to us as it helps us to constantly improve our service. We hope to welcome you back to our hotel soon.With kind regards,
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Ihr Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Danke für die sehr gute Bewertung.Es freut uns zu lesen, dass ihnen Ihr Aufenthalt bei uns so gut gefallen hat.Gerne bis zum nächsten Mal.
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Your Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Thank you very much for the good review.We look forward to welcoming you again.
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Ihr Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Vielen Dank für die sehr gute Bewertung und gerne bis zum nächsten Mal.Wir wünschen einen weiterhin schöne Weihnachtszeit.
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Ihr Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Vielen Dank für die gute Bewertung.Wir werden weiterhin unser BESTes geben und würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften um dann die vollen 10 Punkte zu erreichen.
by A verified traveler
Posted 18 Aug 2023 on Hotels
Comment from Hotel Management
1 Sep 2023 by Ihr Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Vielen Dank für die sehr gute Bewertung.Wir werden weiterhin unser BESTes geben und würden uns freuen, wenn wir Sie wieder bei uns begrüßen dürften.
by A verified traveler
Excellent Nights Stay
Posted 16 Jul 2023 on HotelsOne night stay with my son. Great hotel, very clean, good facilities and easy parking.
Comment from Hotel Management
17 Jul 2023 by Your Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Thank you for this very great review and happy to see you next time.
by A verified traveler from DISCOVERY BAY
Posted 30 May 2023
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Comment from Hotel Management
5 Jun 2023 by Your Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Thanks for this great feedback.We will be happy to pass on the praise to all departments.We would be happy to welcome you back here with us in the Hanseatic city.
by A verified traveler
Hamburg
Posted 8 May 2023 on HotelsEverything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk
The hotel is very good and comfortable
Comment from Hotel Management
11 May 2023 by Your Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Thank you for the good and fair review.As an alternative to the quite expensive cabs, there are mobility service providers that represent new concepts. For example MOIA. Our reception team will be happy to provide more details here.Gladly until the next time.
by A verified traveler
Posted 27 Mar 2023
Comment from Hotel Management
29 Mar 2023 by Ihr Best Western Plus Hotel Böttcherhof-Team, Hotel Management
Vielen Dank für die sehr gute Bewertung und gerne bis zum nächsten Mal.
