Ratings based on 52 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2019 on Hotels
by A verified traveler
Posted 28 Aug 2019
Excellent. Basic, but clean, safe and quiet. Would definitely recommend.
by A verified traveler
Good experience overall
Posted 18 Aug 2019 on HotelsNothing particularly wrong with the hostel, the staff was very friendly and helpful too, it was clean and located in a convenient place. I would definitely go again by myself but if going with kids I may look for a different place to stay.
by A verified traveler
With more rules than your parents home
Posted 6 Aug 2019 on HotelsThe hostel has more rules than your parents house, cannot use common area after midnight, cannot use the patio after 8:00 PM and cannot turn the ligths early, breakfast included is not available until after 8 AM so if you need to be early you cannot even prepare yoursel a coffee because they do not let you.
This is not a welcoming hostel, it is not service oriented to the visitors.
It only has mini-fridge for a studio apartment for the whole hostel, there is no place to store food.
Not the best place to stay in Bilbao.
Comment from Hotel Management
6 Aug 2019 by Laura, Hotel Management
Dear Anonymous,
My name is Laura from Pil Pil Hostel,
Thank you very much for your comment
Yes, you are totally right, we have rules, that is why we can ensure traveler´s rest.. after mind night we close the common area, in order to avoid noise and as we said before, be able to ensure silence and rest
After that time to totally can enjoy the city and Bilbao nightlife, since we are located right in the city center (close to one of the most popular restaurants, clubs, and bar area ) our reception keeps open 24 hours, so you can come back any time.
About the breakfast, maybe you didn't get the correct information, because the breakfast starts alway at 7,30 hr, not at 8.00hr,
(All this info is on terms and conditions)
Laura
by A verified traveler
Posted 17 May 2019 on Ebookers
by A verified traveler
Good place to stay
Posted 5 Mar 2019 on HotelsEverything was perfect, except two things: first of all, the breakfast starts at 7.30 a.m. which I think is quiet late ! And there is no possibility of having it in case you leave early. Secondly the common place is close from 12 a.m. till 7.30 a.m. The time range is strange to me which is not very standard. It is accessible till mid night, but if you want to do anything in the morning, you can't before 7.30 (even can't switch on the light) !!
I would suggest to take this time schedule into account and change if possible.
Comment from Hotel Management
18 Mar 2019 by Herbert-Frontdesk, Hotel Management
Dear Tuhin, many thanks for rating us on Expedia,Hope to see you back again at Pil Pil Hostel very soon, we take into consideration your inputs! Cheers
by A verified traveler
Posted 7 Jan 2019 on Hotels
by A verified traveler
Posted 9 Aug 2018 on Hotels
by A verified traveler
Posted 21 Jun 2018
by A verified traveler
Posted 22 May 2018
