Ratings based on 181 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Convenient location
Posted 22 Jul 2024 on HotelsWe enjoyed this hotel. However there is no AC in the room in h the hot July weather. The walls are thin and we could hear our neighbour’s snore! But the hotel is conveniently located and clean.
Comment from Hotel Management
22 Jul 2024 by Jose, Hotel Management
Thanks for your kind review. We do our best to offer the nicest stayRegards
by A verified traveler
Posted 25 Jun 2024 on Hotels
It smells bad. There is no sound proof and I can hear conversations from the next room as if they are in the same room. I couldn’t sleep because somebody was talking to almost all night. There is no elevators, either.
Comment from Hotel Management
22 Jul 2024 by Jose, Hotel Management
Hello,We are really sorry for your negative experience. Right now, we have elevator.Regards
by A verified traveler
Posted 21 Mar 2024
Very pleasant reception and overall good service.
by A verified traveler
Posted 31 Oct 2023
Close to the centre.
Comment from Hotel Management
28 Nov 2023 by Staff, Hotel Management
Thanks ever so much for your reviewKind Regards
by A verified traveler
Posted 25 Oct 2023
Staff were friendly.
Comment from Hotel Management
28 Nov 2023 by Staff, Hotel Management
Thanks so much for your kind review.Regards
by A verified traveler
Posted 18 Oct 2023
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Comment from Hotel Management
28 Nov 2023 by Staff, Hotel Management
Gracias por hospedarse con nosotros. Un cordial saludo
by A verified traveler
Posted 18 Oct 2023
Excellent stuff very helpful, I travel a lot and this is a highly recommended place for that price!
Comment from Hotel Management
28 Nov 2023 by Staff, Hotel Management
Very kind of you. Glad you had a nice stayKind regards
by A verified traveler
Posted 4 Sep 2023
My experience was horrible from the check in to the check out . Soon as I arrived at the hotel , it looked like a homeless shelter or hostel . The building is very old once you walk in you can’t help but see the dirty carpet and dirty reception . No one bothers to clean as it looks . The check in was rather quick and then things start to go downhill when they tell me the hotel has no lifts whatsoever and all rooms are on the first and second floor . I was told I had to take my own luggage ( a 30 kg luggage suitcase plus a 10 kg hand luggage . Nobody helped me. After a long flight , this is the last thing I want to do . I even mentioned the risk of someone falling in the stairs and injuring themselves whilst attempting to carry heavy luggage by themselves in a narrow staircase . As I’m making my way to the room I can’t help but see how dirty the hotel is . They have stains on the carpet and the walls are literally peeling in every way possible , the hotel lacks of air con and natural light . It felt so crowded and there little space in between rooms to the point you actually share balconies and there no sense of privacy .
The room allocated to me was dirty beyond belief . It was so small and the decoration makes it worst . I had to move the bed slightly to plug my charger and it is clear no one cleans behind what the eye can see .
I couldnt sleep all night because it was noise coming from everywhere and someone kept banging on the wall as I’m watching tv .
by A verified traveler
Posted 7 Jan 2023 on Ebookers
by A verified traveler
Posted 23 Oct 2022
Older property - no elevator - crawling fan did not work in the room - breakfast not included and had no Courtney-free options - Harry S
