Ratings based on 346 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024
Great location right on the beach, and close to some places to eat. Good eco credentials. Breakfast choices could have been a little better and perhaps a few more staff. Also would be worth letting guests know about parking before hand, we didn't know we had to reserve paying in the car park, but in the end on street parking using the app was really easy and cheap. Maybe some printed instructions that can be given to guests in the relevant language would be worth looking into.
Comment from Hotel Management
27 Aug 2024 by Ekaitz, Hotel Management
Dear Andy, First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and for taking a few minutes of your time to rate your stay at our hotel.We are delighted that you enjoyed your stay with us and our location, and we would like to thank you for your excellent ratings. We thank you for your comments about the hotel, which we will take into account to continue to improve daily and provide an exceptional service. Again we thank you for your kind words and look forward to welcoming you back in the future. Best regards,Ekaitz MartinezGuest ServicePetit Palace Tamarises
by A verified traveler
Posted 26 Jun 2024 on Hotels
Great location, right in front of the beach. Staff were very friendly and nice.
Comment from Hotel Management
29 Jun 2024 by Karmele Abarrategui, Host, Hotel Management
Dear Victor,Thank you choosing Petit Palace and taking time to post your lovely comments.I am really glad to hear that you have enjoyed so much your stay wiht us.Indeed our great location is one of our asset as well as the attentive and genuinely caring teams.They always try to offer the best service and look after guest.Victor, many thanks for your kind words!We then look forward to welcoming back you soon ,Best regardsKarmele AbarrateguiHostPetit Palace Tamarises
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Karmele Abarrategui, Host, Hotel Management
Dear PaulThank you for sharing whit us your wonderful feedback after your visit at the Petit Palace Tamarises.We are very glad to read that you had a pleasant experience with us.Paul ,we really appreciate your recommendation and w hope to have the pleasure to welcoming back soon Best regardsKarmele AbarrateguiHostPetit Palace Tamarises
by A verified traveler
Posted 9 May 2024
Beautiful view. Beach right outside the front door.
Comment from Hotel Management
10 May 2024 by About Your recent stay, Hotel Management
Dear Mrs.JosetteThank you for taking the time to share your recent experience with us.It is trully delightful to hear from you that our privileged location reached and exceeded your expectations. It has been a pleasure to take care of you during your visit. We look forward to having the opportunity to welcome you back when you are next visiting Getxo.Kind regards,Javier López OrueExperience ManagerPetit Palace Tamarises
by A verified traveler
Posted 4 Feb 2024
Nice little beach front hotel. I wish we had booked a beach facing room. The view would have been amazing, I’m sure. Our only drawback was the lack of usb ports available in the room to charge phones etc. These are pretty standard in hotels now and the lack of even one port was unusual.
Comment from Hotel Management
6 Feb 2024 by About Your recent stay, Hotel Management
Dear Robert,Thank you for taking the time to share your recent experience with us.It is trully delightful to hear from you that our beloved hotel and the service provided by our staff met your expectations. It has been a pleasure to take care of you during your visit. We look forward to having the opportunity to welcome you back when you are next visiting Getxo.Kind regards,Javier López Experience ManagerPetit Palace Tamarises
by A verified traveler
Excellent value hotel
Posted 8 Nov 2023 on HotelsIn terms of price and value the client wins every time. From the help from the receptionist when I arrived to the quality and cleanliness of the room, perfect. The room so well equipped and comfortable to the excellent comprehensive breakfast.
Excellent hotel representing great value for money
Comment from Hotel Management
27 Aug 2024 by Ekaitz, Hotel Management
Dear Michael, On behalf of all the staff at the Petit Palace Tamarises we would like to thank you for sending us your impressions after your recent stay at our hotel. We thank you for your kind words regarding the attention you received from the hotel staff and I am glad that we were able to contribute to making your stay more pleasant.We are delighted that you enjoyed your stay with us and our location and would like to thank you for your excellent feedback. Once again we thank you for your kind words and look forward to welcoming you back in the future. Best regards,Ekaitz MartinezGuest ServicePetit Palace Tamarises
by A verified traveler
Posted 20 Sep 2023
What we most like was the staff service and attitude. Very nice and make us feel at home.
Very nice rooms! And the view, amazing.
Comment from Hotel Management
24 Sep 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear GuestThank you very much for taking the time to share your impressions following your stay at Petit Palace Tamarises.We are delighted that you enjoyed your stay, and I am very proud to read your compliments regarding the service from our teams. I will not miss sharing your kind words to them.Your satisfaction is the best reward for them.We are looking forward to the opportunity of welcoming you again soon,Best WishesKarmele AbarrateguiHostPetit Palace Tamarises
by A verified traveler
Posted 19 Sep 2023
Beautiful location with fantastic views.
Comment from Hotel Management
20 Sep 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear JillThank you very much for having chosen the Petit Palace Tamarises for you stay, and thank you for sharing your wonderful feedback with us.We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us.We look forward to welcoming you again and offering you other outstanding experiences.Best regards,Karmele AbarrateguiHost Petit Palace Tamarises
by A verified traveler
Posted 8 Sep 2023
Free bicycle usage for day was amazing. Would be nice to have coffee maker in Room to havd coffee balcony in morning . Beautiful town & safe to visit by bike.
Comment from Hotel Management
16 Sep 2023 by Bibiana, Hotel Management
Dear Robert:Thank you very much for your recent stay at the Petit Palace Tamarises, and for taking some of your valuable time to share your experience with us.We appreciate reading that the Petit Palace Tamarises y was of your liking, and that you found the location of our hotel very convenient.We do hope to have the opportunity to welcome you back to our hotel soonBest regardsBibiana BouzonGuest ServicePetit Palace Tamarises
by A verified traveler
Highly recommend
Posted 6 Aug 2023 on HotelsThis was the perfect location- right on the beach. It was very clean and convenient .
Comment from Hotel Management
7 Aug 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear Guest,Thank you very much for taking the time to review your stay with us at Petit Palace Tamarises.We are very happy to know that you had a wonderful stay with us.Most importantly, I am very proud to read about our team's commitment for making our guests stay a Magnifique experience.Your satisfaction is our best motivation.We can't wait to welcome you again,Best regards,Karmele AbarrateguiHostPetit Palace Tamarises
