Ratings based on 227 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Very pleasant stay. Staff helpful and pleasant, location couldn’t be better. Rooms clean. Only minus is you have to leave your room to make your coffee.
Will definitely come back.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 7 Oct 2024
Really comfortable for us. Spacious room. Nice bed. Nice towels. Nice shower. Loved having a hair dryer and hair straightener.
by A verified traveler
Posted 2 Oct 2024
Great atmosphere. Great location. Awesome front desk staff!
by A verified traveler
Posted 1 Oct 2024
Charming hotel in the middle of the old district.
by A verified traveler
Posted 5 Sep 2024
Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.
by A verified traveler
Posted 1 Sep 2024
Excellent property in great location. Hotel team were super friendly and helpful. Highly recommend, great value for money!
by A verified traveler
Posted 20 Aug 2024 on Hotels
Great location in the old town, clean and modern room.
by A verified traveler
Posted 2 Aug 2024
I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there.
Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city!
Would definitely recommend!
by A verified traveler
Posted 9 Jul 2024
Staff was very helpful