Ratings based on 70 Verified Reviews

4.3 out of 5
86% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Sep 2024
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
3 out of 5
by A verified traveler

Good

Posted 1 Jun 2024 on Hotels
Good, except the mattress.
5 out of 5
by A verified traveler

Lovely hotel

Posted 7 May 2024 on Hotels
Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished. Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed. The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
4 out of 5
by A verified traveler

Industrial landscape but convenient

Posted 16 Apr 2024 on Hotels
Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
4 out of 5
by A verified traveler

Nice hotel in good location for ferry port.

Posted 23 Oct 2023 on Hotels
Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away. Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
4 out of 5
by A verified traveler

Posted 14 Oct 2023
Overall very good although view from bedroom window of vast industrial complex not great
5 out of 5
by A verified traveler

Posted 13 Oct 2023 on Hotels
Nice place
4 out of 5
by A verified traveler

Posted 24 Sep 2023
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
3 out of 5
by A verified traveler

Nice hotel, bad location

Posted 13 Sep 2023 on Hotels
Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2023 on Hotels
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