Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burnaby
Posted 4 Dec 2024
by A verified traveler
Posted 3 Dec 2024
Great staff and a lovely venue. Incredibly convenient for a Guggenheim visit!
Comment from Hotel Management
3 Dec 2024 by Hotel Miró, Hotel Management
Dear Doug, thank you for your recent stay with us. We know that you have many options when choosing where to stay at Bilbao, and the fact that you choice was Hotel Miró is an honor. We invite you to include us in your plans when you visit this area again. Warm regards, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 16 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by Hotel Miró, Hotel Management
Dear Don, we are so glad you found your stay comfortable and enjoyable, thank you for your feedback. Our best regards from Bilbao, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 16 Nov 2024
This was my second stay at the Hotel Miro and I will happily stay there again. It is an easy walk to the Guggenheim and wonderful neighborhood restaurants.
Comment from Hotel Management
22 Nov 2024 by Hotel Miró, Hotel Management
Dear Alice, it was a pleasure to host a guest like you. Thank you for your unconditional support and we hope to see you again in Bilbao. Warm regards, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 16 Nov 2024
We loved our stay. It’s a 5-min walk to the Guggenheim Museum and a 20-min walk to the Old Town. Most importantly, the staff went above and beyond in getting our room when we had arrived hours before the checkin time. The staff is wonderful, personal, very helpful and friendly. We are already planning another trip to the Basque country and we will be definitely staying here again.
Comment from Hotel Management
19 Nov 2024 by Hotel Miró, Hotel Management
Dear Patricia, it was a pleasure to host you and to know that we made the best of your stay with us. We do try hard to make our guests feel at home, and it is rewarding to know how much our guests enjoy themselves. Looking forward to welcoming you back very soon, Rubén Varela, Guest Experience Manager
by A verified traveler from Burnaby
Posted 15 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by Hotel Miró, Hotel Management
Dear Suzanne, thank you so much for choosing us and we are very happy to know that everything went so well during your visit to Bilbao. Our best regards from Bilbao, the artistic heart of the Basque Country, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Miró, Hotel Management
Dear Molly, thank you for staying at Hotel Miró and we hope that you will consider us for your next trip to Bilbao. Our best regards, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 4 Nov 2024
The person who was responsible for the spa was very friendly and helpful. The location of the hotel is very convenient.
Comment from Hotel Management
5 Nov 2024 by Hotel Miró, Hotel Management
Dear Vivian, thank you for staying with us.Hoping to welcome you back to take again some time to pamper yourself and practice self-care in our Wellness Suite with one of our treatments or a massage. Warm regards from Bilbao, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 3 Nov 2024
Excellent!!
Comment from Hotel Management
5 Nov 2024 by Hotel Miró, Hotel Management
Dear Aurora, thank you so much for staying with us during your stay and for sharing your review. We hope you enjoyed our privileged location in Bilbao’s golden mile near all points of interest, the best way to discover this beautiful city. Our best regards, Rubén Varela, Guest Experience Manager
by A verified traveler
Posted 1 Nov 2024
Amazing hotel in a great location overlooking the Guggenheim and river. The staff at the hotel were so friendly and helpful, giving us ideas for restaurants, walks and sightseeing. One of the best hotels we’ve stayed in - the beds were incredibly comfortable and we loved the honesty bar on the ground floor. Breakfast was perfect and the staff organised our taxi to the airport. We would stay again.
Comment from Hotel Management
1 Nov 2024 by Hotel Miró, Hotel Management
Dear Sarah, thank you so much for staying with us, it was also a pleasure to host you. We are a small hotel where we want our clients to feel like home, so it is fantastic to see that you find our team so helpful, and your room comfortable and to your liking. We would love to welcome you back any other time you plan another city break in Bilbao. Warm regards, Rubén Varela, Guest Experience Manager
