Ratings based on 22 Verified Reviews
4.2 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2021
Booked in at the last minute, less than 2 hours before we checked in and the staff were very welcoming and friendly. They bent over backwards to help us and prepared food for us after the bar had closed as we had missed service. We would highly recommend and will be staying there again.
Comment from Hotel Management
21 Apr 2021 by BITTOR, Hotel Management
thanks for your visit and review
by A verified traveler
Posted 16 Nov 2020 on Hotels
I arrived late but was assisted by phone to check in.
by A verified traveler
Posted 5 Jul 2020 on Hotels
by A verified traveler
Right next to ferry port
Posted 3 Jul 2019 on HotelsProximity to the port excellent. Not well signposted. Keys have to be picked up in bar, confusing. Hotel is clean but very hollow in sound and not soundproof in rooms. A dog was in hotel which barked all night and a crying child , doris banged and all footsteps can be heard. Hardly slept a wink. Nowhere to buy coffee and bar was closed so no breakfast. No fans or air con. Shame it could be good only 5 mins to ferry.
by A verified traveler from England
Close to ferry.
Posted 7 Aug 2018It is very close to the ferry which was convenient for the morning but there is no parking at the hotel and public parking nearby was very busy. Check in was at a restaurant/bar below the hotel. We were told the restaurant closed at 9pm and they were shut tomorrow for a holiday so no breakfast was available. The room was basic. Maybe all this would be ok in a two star hotel if the price was two star. For the rest of our trip we had mainly stayed in Paradors where the rate with breakfast was little more than the room rate here. We will not be returning.
by A verified traveler
Enjoyable!
Posted 16 Apr 2018 on HotelsHotel Kaia was definitely worth the extra walk!
Recommended
for Everyoneby A verified traveler from UK
quaintest hotel & location
Posted 15 Sep 2017Quaint hotel, perfect location for ferry port which was literally 5 mins away
Check in was in restaurant below which was ok
Room was very clean & comfortable but could do with tea/coffee making facilities as bar below closed at 9pm
by A verified traveler
Good
Posted 10 May 2017 on HotelsVery pleasant stay
by A verified traveler
Posted 30 Nov 2016 on Hotels
Room was very cold. Although the heating was on when we arrived, it was off when we came back from having a meal and didn't come on again before we left. A family with a small child went and sat in their car to get warm.
by A verified traveler
Clean hotel close to ferry port
Posted 30 Oct 2016 on HotelsGreat food in the restaurant although there was no food or drink available at breakfast.
The heating did not come on in the morning and in winter it was required.
