Ratings based on 789 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Service was great and room was clean, nice and comfortable.
by A verified traveler
Posted 13 Oct 2024
Wifi in bedrooms extremely poor or none existent. Reported three times on consecutive days, on each occasion I was informed it would be addressed and a signal booster would be installed in room. Sadly this was not the case.
by A verified traveler
Posted 2 Oct 2024 on Hotels
by A verified traveler
Posted 2 Oct 2024
Great location for many of Bilbao's main attractions. Staff was friendly and helpful.
by A verified traveler
Posted 29 Sep 2024
Really nice room, lovely rooftop terrace bar (reserve a table in advance), very good breakfast buffet. Very good service. Only gripe was that the WiFi in the room wasn’t very strong - they did sort it but made video calls tricky.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 16 Sep 2024
We had good rooms on the first floor that were quiet and spacious and well-equipped. The rooftop bar was a great place to meet and relax. The hotel was in a good position for exploring the city. The breakfasts were good and the staff were very helpful.
by A verified traveler
Posted 14 Sep 2024
Great hotel in an excellent location. Concierge Julia was very knowledgeable and helpful
by A verified traveler
Great value
Posted 9 Sep 2024 on HotelsVery good location and comfortable
by A verified traveler
Posted 1 Sep 2024
Fantastic property!
