Ratings based on 321 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Excellent location and staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
4 out of 5
by A verified traveler from Sammamish

Posted 3 Oct 2024
Beautiful hotel with easy walking access to the highlights of Bilbao. One of the best hotel breakfasts I've ever had!! Everything fresh, including fresh squeezed orange juice. The only reason I didn't give it five stars is our room smelled like cigarette smoke.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Very nice hotel with wonderful breakfast, food all day and room service.
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Great location, short walk to museums, shopping and restaurants. Rooftop pool and terrace. Welcome drink a nice touch. Upgraded to top floor.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Perfect location. Nice bar in lobby. Extremely helpful staff.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Excellent overall
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Lovely superior room in a really great location, walkable to all the sites inside 15 mins (stadium, old town, Guggenheim etc). Onsite parking isn't cheap but ideal if you are hiring a car. The staff were superb and really helpful. The pool area isn't as great as the photos suggest, it's very small with very limited seating.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024 on Hotels