Ratings based on 436 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beaverton
Posted 4 Nov 2024
Great place to stay in the heart of Old Town. This pension is exactly as described. Comfortable and affordable with a great location to explore Bilbao on foot.
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Thank you on behalf of the entire team for the nice words of appreciation and for taking your time to send a review. Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service. We look forward to welcoming you again to Bilbao and send our warmest regards. Best regards, Many thanks,
by A verified traveler
Posted 12 Oct 2024
Very close to bars but very noisy. Difficult to sleep
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Thank you on behalf of the entire team for the nice words of appreciation and for taking your time to send a review. Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service. We look forward to welcoming you again to Bilbao and send our warmest regards. Best regards, Many thanks,
by A verified traveler
Posted 3 Oct 2024
Great location.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Thank you for taking the time to evaluate our establishment so positively. Your satisfaction is our priority, and we are glad to have met your expectations. Kind regards,
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Muchas gracias por su gran valoracion !!! saludos
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by manager, Hotel Management
MUCHAS GRACIAS !!!!! Saludos
by A verified traveler
Posted 19 Aug 2024
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Comment from Hotel Management
8 Sep 2024 by Manager, Hotel Management
Thank you so much Neil, regards
by A verified traveler
Posted 12 Aug 2024 on Orbitz
Comment from Hotel Management
8 Sep 2024 by Manager, Hotel Management
Muchísimas gracias Nellyda seguiremos así mejorando cada dia, saludos
by A verified traveler
Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by manager, Hotel Management
Gracias Robert nos hubiera gustado que podamos haber mejorado para que nos hubiese dado mejor nota, saludos
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 30 May 2024
Friendly staff, convenient location in the old town. Plenty of places to eat and drink close by.
It was a 20 minute walk from the bus stop where the airport bus dropped us off but that isn't any fault of the hotel.
Excellent place to stay and I would recommend it
