Ratings based on 50 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Enjoyed our stay
Posted 23 Sep 2019 on Hotels4 nights to explore the Bilbao area on a short break.
Comment from Hotel Management
11 Nov 2019 by Bcool Team, Hotel Management
Dear Jimmy, Thank you for your comment. We are glad you enjoyed your stay and hope to welcome you back again in Bilbao.
by A verified traveler
Posted 15 Aug 2019 on Hotels
Nice modern clean hostel with a great patio. Neighborhood is a bit unpleasant looking but it is only a 3-5 minute walk to the old town
by A verified traveler
An area full of character(s)!
Posted 18 Jun 2019 on HotelsDecent place. Ropey area but fine really. Breakfast is a small pre made baguettes piece with choice of filling, coffee and OJ. Acceptable. We were moved to a dorm after 2(of 5) days due to an overbooking. Wasn’t ideal as the dorm was far inferior.
by A verified traveler from Tampa Florida
Posted 20 May 2019 on Orbitz
Beautiful dorms with excellent showers and toilets. Very helpful staff fluent in English. Easy access to train station. Good train service to Santiago with connections to France border near Hendaya and Portugal.
by A verified traveler
Good hostel near the old town
Posted 21 Jan 2019 on HotelsGood hostel near the old town. The rooms and bathrooms were clean and the staff was friendly. The included breakfast was good enough. I'm not givint it 5 stars because the hair drayer was not working and the Wifi connection in the room was not very good.
by A verified traveler
Posted 16 Jan 2019 on Hotels
We had a private room. It was super clean, comfortable, and luxurious. The staff was super friendly and helped us pick out some amazing restaurants for our anniversary dinner, and helped us call a cab at the end of our stay. 100% would stay here again
by A verified traveler
Cool spot.
Posted 17 Dec 2018 on HotelsComfortable. Friendly and helpful staff. In an upcoming area with funky bars and a colorful immigrant and local scene.
by A verified traveler
Posted 4 Nov 2018
by A verified traveler
Convenient for river walks to City centre.
Posted 25 Oct 2018 on HotelsReception was welcoming and informative. Efficient check in. Allocated en suite double room 14. Room was light and airy with two windows. Spacious shower (room for 2) Bed reading lights either side. However next to ladies toilets, and due to door gap, was subject to sleep disturbance during night. Room situated opposite breakfast room/bar cafe. Access via security key card to return to hotel.
Hotel situated short walk on sloping road down to riverside with scenic city walks.
They maybe concerns for lone person during hours of darkness, in vicinity of hotel, due to persons loitering in area.
by A verified traveler
A great place for the hostel lover, but dodgy area
Posted 22 Oct 2018 on HotelsA well run, very contemporary and well designed hostel close to the city centre. Comfortable beds and excellent facilities. However, the property is in a very run down area where drug addicts and other less savoury individuals are to be found. Not a district where you feel comfortable out at night. A good place for groups of youthful people. Noise at night from indoor residents and outside from adjacent flat dwellers can be significant, so beware if you are a light sleeper or like an early night. Reception staff very helpful. Simple, but tasty coffee, orange juice and croissant breakfast served by cheerful and helpful cafe staff.
