Ratings based on 2 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Annapolis
Posted 12 Sep 2023
Clean, functional rooms. Reception staff not efficient as they struggled to complete the bill on checkout.
Comment from Hotel Management
14 Sep 2023 by Imtiyaz Ansari, Hotel Management
Dear Mr. Mahidhar, Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms clean and functional. However, we apologize for any inconvenience caused during your checkout experience with our reception staff. Printer got stuck due to took time to take your bill print. We strive to provide efficient and hassle-free service, and we appreciate you bringing this to our attention. Rest assured, we will address this issue with our team to ensure a smoother checkout process moving forward. We hope to have the opportunity to welcome you back and provide you with an improved stay. Imtiyaz Ansari
by A verified traveler
Posted 25 May 2023
Excellent overall. Some road construction around is but of a nuisance. Hopefully will be completed soon
Comment from Hotel Management
29 May 2023 by General Manager, Hotel Management
Dear Guest , Greetings from The Fern Residency Vijayapura !!! Thank you for your valuable time you have spend to review hotel stay. It gives me immense pleasure to read your comments. Me and my team are extremely glad to know that you had a pleasant & memorable stay. Looking forward many more stay in nearest future. Warm Regards,Imtiyaz Ansari
