Ratings based on 49 Verified Reviews
4.9 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 26 Oct 2024
Gorgeous property with amazing service.
by A verified traveler
Posted 19 Oct 2024
Wonderful property, however, for a 5 star hotel the small details do matter. A few room service related items were definitely not 5 star level. And the youthful and good natured young guys taking care of luggage and parking while being extremely friendly and using Mr. And Mrs. shows good training, twice I was referred to as “dude” while informally speaking with them. This wouldn’t even happen at a Chik-fil-a!!
The small room detail misses:
1) body lotion was rancid. Not an exaggeration at all.
2) on the 2nd bathroom counter, the body lotion bottle was empty and stayed that way all 3 days.
3) during out 3 night stay, on the check out day, after showering I noticed room service forget to put the robes anywhere back in the room.
4) For a (cold) mountain setting 5-star hotel to not have lap blankets for sitting on the room’s balcony is a big miss.
by A verified traveler from North Canton
Posted 1 Oct 2024
One of the finest facilities I’ve ever enjoyed.
by A verified traveler
Posted 15 Aug 2024
Absolutely 💯 amazing
by A verified traveler
Posted 4 Aug 2024
Amazing spot will stay here again.
by A verified traveler
Amazing property!
Posted 17 Jul 2024 on HotelsAmazing!! Worth every dime!!
by A verified traveler
Stunning…
Posted 11 Jul 2024 on HotelsNyla the manager was amazing! Resort itself and the surroundings are stunning. Language barrier with many of the staff was challenging at times. Expensive, but the place is unlike any other. I look forward to going back.
by A verified traveler from Mill Valley
Posted 10 Jul 2024
Service and property were impeccable.
by A verified traveler
Posted 10 Jul 2024
Great place
