Ratings based on 795 Verified Reviews

3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Sep 2024
The beds are too high off the floor. I'm 5'7" and struggled just setting on the edge and even more trying to lie down. Do not have anough accessible rooms. Not all rooms have to include acwalk in shower. Just having the low tub sides and grab bats plus grab bars by the commode would make a room so much more accessible to someone who needs "some" help but doesn't require full ADA.
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Hello Debbie, We appreciate your feedback on the room features and accessibility options. We value all guest comments and will share your suggestions with the management for future considerations regarding room amenities. Thank you for taking the time to provide your insights on your stay experience with us.
5 out of 5
by A verified traveler

Posted 17 Sep 2024
Thus motel has good sized rooms and the staff are friendly and responsive. It was a good experience staying here
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Anna,We are delighted to hear that you found our rooms spacious and our staff friendly and responsive during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience at our motel.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Garrett,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler from Marion

Posted 4 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Keagan,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello anthony,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
4 out of 5
by A verified traveler

Posted 28 Aug 2024
The place was decent and affordable. I would stay.again.there
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Doreen,We are pleased to hear that you found our accommodations to be decent and affordable. We look forward to hosting you again in the future for another enjoyable stay. Thank you for choosing our hotel for your accommodation needs.
2 out of 5
by A verified traveler

Posted 19 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Hello Judy, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any concerns and improve our services for future guests.
4 out of 5
by A verified traveler

Posted 10 Aug 2024
Carpet in room not swept after last guest, rocks all over the floor.Bathroom floor not swept after last guest, dust and debris on bathroom floor. Beds were clean and so were linens. Breakfast was simple but there were a couple different options for food.
Comment from Hotel Management
10 Aug 2024 by Manager, Hotel Management
Hello Heather,We appreciate your feedback and apologize for the oversight. We will address this matter with our housekeeping team to ensure all areas are thoroughly cleaned for future guests. It's wonderful to hear you enjoyed the clean beds, linens, and breakfast options during your stay. Your comments help us improve our services for all guests.
2 out of 5
by A verified traveler

Posted 5 Aug 2024
The beds were dirty, we called down to the desk to get the sheets changed and they told us they were unable to help us. I asked if we could come get some to change them and they said the house keepers are not there and we they can not help us. Anytime we asked a question we felt like we were causing a problem for asking. Breakfast was not even filled when we went in there and it was very limited choices (remind you we were in there an hour after it opened). All in all it was not a great experience and I would not recommended this hotel to anyone.
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello Jennifer, I'm sorry to hear about the inconveniences you encountered during your stay. Guest feedback is valuable for our continuous improvement. We encourage guests to reach out directly to management so that we can address any concerns promptly. Thank you for sharing your thoughts with us.
5 out of 5
by A verified traveler

Posted 25 Jul 2024
Nice stay. Travel to Michigan several times a year and will stay here again next time.
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Melissa,We are delighted to hear that you enjoyed your stay with us and appreciate your loyalty. It's always a pleasure to welcome returning guests like yourself. Thank you for choosing our hotel, and we look forward to hosting you again on your next trip to Michigan!