Ratings based on 109 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2023
If you are going to skiing or boarding and want to be at the base of Snow Summit than Escape is great. Especially on a holiday weekend like MLK when it is packed. Some of the units are better than others but most are old inside and out. You are basically paying to park at the hill and walk to the slopes. Great for a dad and teenage boys trip for 1-2 nights. Not some much if you looking for a house with amenities. Would I stay again. Yes, for a boys trip because dealing with parking and shuttles on a holiday weekend is worse.
by A verified traveler
Posted 17 Feb 2022 on Hotels
Large and comfortable. Great location!
by A verified traveler
Loved this property
Posted 15 Feb 2022 on HotelsSuper cute cabin, close to the slopes.
by A verified traveler
Posted 25 May 2021 on Hotels
by A verified traveler
Posted 18 Apr 2021
The service at the front desk was wonderful. They were able to accommodate everything that I needed and even offered to let me check early since the room would be ready. I mistakenly booked for the wrong weekend and lucky for me, the room was available, so they changed my reservation and provided wonderful service. The unit was just as described/pictured and incredibly clean. I’ll be returning for sure! I can’t recommend it enough.
by A verified traveler
Family ski trip
Posted 1 Mar 2021 on HotelsCondo was old, mattresses were heavily worn and saggy. Location was great. However, they also double charged me for the room, trying to dispute that extra charge now.
Comment from Hotel Management
2 Mar 2021 by John R., Hotel Management
Double charge issue is resolved. A simple mistake that was fixed immediately upon discovery. All the townhouses we manage are individually owned and all are different on the inside. Some are older and therefore less expensive while others are very nice and new and are therefore more expensive. We strive to match the guest with the unit that will make them happy as our goal is for you to come back with your family. If a person has ANY questions about the property, please call our office for details and answers. You are planning a vacation and should enjoy every aspect of your time in Big Bear!
by A verified traveler
Posted 8 Feb 2021
Comment from Hotel Management
2 Mar 2021 by John R., Hotel Management
Thank you for your wonderful review!
by A verified traveler
Posted 4 Feb 2021
The condo was great and had everything we needed to cook meals and relax. The only inconvenience was the traffic because of how close the skiing mounting is, the traffic was horrible.
Comment from Hotel Management
9 Feb 2021 by John R., Hotel Management
Thank you for your review. Yes, during busy times, the traffic is bad. That's why staying here and not having to deal with it is such an advantage! :) Hope to see you again soon!
by A verified traveler
Posted 1 Feb 2021
I loved the location, it is located next to snow summit.
Comment from Hotel Management
9 Feb 2021 by John R., Hotel Management
Thank you for your wonderful words. Come back and see us again soon!
by A verified traveler
Great location
Posted 19 Jan 2021 on HotelsVery Beautiful and clean, amazing location!
Comment from Hotel Management
26 Jan 2021 by John R., Hotel Management
Thank you for your wonderful review! Hope to see you again soon!
