It was very clean! Full fridge, heating/AC was very easy to navigate. They provided soap and a sample of shampoo and conditioner. I wouldn’t say these were negatives just more annoyances that’s why I still give them 5 stars - the handle for the shower kept slipping off so it was hard to maneuver the hot and cold and turning on and off, the shower liner was rusted and stained and the shower head was built up with timescale so the water pressure was low. The TV remote in bedroom didn’t work, so that was a bummer. Not any deal breakers, just inconveniences. Overall a cozy place for a night or two.