Ratings based on 16 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Wonderful property to enjoy if you're looking for a peaceful and serence location with an extremely attnetice staff. We could not have asked for better service throighout our stay and are already looking for our next visit.
Comment from Hotel Management
11 Nov 2024 by Ambergris Cay Concierge Team, Hotel Management
Dear Andrea,Thank you for your wonderful review! We’re delighted you enjoyed the peaceful and serene atmosphere at Ambergris Cay and that our service made your stay exceptional. We can’t wait to welcome you back for your next visit!Warmest Regards,Ambergris Cay Concierge Team
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Ambergris Cay Concierge Team, Hotel Management
Dear Christopher,Thank you for your 5-star review! We're thrilled to hear that you had a great experience at Ambergris Cay. We look forward to welcoming you back for another fantastic stay.Warmest Regards,Ambergris Cay Concierge Team
by A verified traveler from Davie
Posted 17 Jun 2024
Our stay at Ambergris Cay was amazing. Service was top notch. Our host Gary was very accommodating and went the extra mile to make our stay as incredible as it was. Drinks were very good and a wide variety. Food was delicious! Will recommend to anyone!
Comment from Hotel Management
21 Jun 2024 by Alexandra Resnik, Hotel Management
Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at Ambergris Cay, especially the drink and food. We work extensively to provide our guests with a memorable experience. Once again, thank you for your review.
by A verified traveler
Posted 3 Feb 2024 on Orbitz
Comment from Hotel Management
5 Feb 2024 by Brian , Hotel Management
Thank you for your stay with us we look forward to seeing you again.
by A verified traveler
Posted 25 Mar 2023
Comment from Hotel Management
27 Mar 2023 by Ambergris Cay Concierge Team, Hotel Management
Thank you for your feedback!Warmest regards,Ambergris Cay Concierge Team
by A verified traveler
Posted 17 Jan 2023 on Hotels
The island was beautiful and the staff were amazing.
Comment from Hotel Management
24 Jan 2023 by Ambergris Cay Concierge Team, Hotel Management
Dear Anonymous,Thank you for sharing your private island experience. We hope to welcome you back in the near future.Warmest regards,Ambergris Cay Concierge Team
by A verified traveler
Posted 19 Aug 2022
staff were excellent and island is beautiful
Comment from Hotel Management
30 Aug 2022 by Ambergris Cay Concierge Team, Hotel Management
Dear Divya,We are delighted to hear you enjoyed your private island experience. Thanks for your review.Warmest regards,Ambergris Cay Concierge Team
by A verified traveler
Posted 10 Jul 2022
We had the most amazing time at Ambergris Cay! For 5 days we felt like we were in heaven. The staff was second to none, everyone from the pool guy to the manager had the same energy which was to ensure our happiness, which they went above and beyond to do so. The food was a 5 star restaurant, managed by Alejandro who was AHHHMazing!! We had plenty of vegan and pescatarian options which is rare. I’m still craving the vegan salad with humus.
Our personal butler Clement went to the moon and back to make sure our anniversary was special. Marceli made the best drinks and açaí bowls.
I never wanted to leave. BIG thanks to Marcus in water sports, man he gave us experiences we will never forget and we are so thankful. I could go on and on about this little piece of heaven we found at ambergris cay. We can’t wait to go back!
Comment from Hotel Management
12 Aug 2022 by Guest Services, Hotel Management
Dear Sofia,
Thank you for staying at Ambergris Cay and for taking the time to share your feedback with us.
We are most delighted to hear you enjoyed your anniversary vacation with exceptional service by Clement. Your positive feedback on the vegan and pescatarian options is appreciated. We will pass on your praise to the team and recognize their efforts, including Clement, Marceli, Alejandro, and Marcus.
Thank you for your 5-star rating and we look forward to welcoming you back in the near future.
Warmest Regards,
Ambergris Cay Concierge Team
by A verified traveler
Posted 19 Jan 2022 on Orbitz
Very nice
Comment from Hotel Management
21 Aug 2024 by Ambergris Cay Concierge Team, Hotel Management
Thank you!
by A verified traveler
Posted 24 Dec 2021
Comment from Hotel Management
21 Aug 2024 by Ambergris Cay Concierge Team, Hotel Management
Thank you!
