Ratings based on 256 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Staff very helpful
Comment from Hotel Management
7 Nov 2024 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg, Hotel Management
Dear Antonio, Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg, Hotel Management
Sehr geehrter Markus,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben und besonders unser Angebot als besonders positiv hervorheben. Freundliche Grüße und bis zum nächsten Mal,Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg, Hotel Management
Liebe Catalin,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es freut uns zu lesen, dass Sie Ihre Zeit in unserem Hotel genossen haben und besonders unser Angebot als besonders positiv hervorheben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 17 May 2024 on Hotels
Construction work started at 7:30 am. No water from 10 am - 2 pm. No parking available. No air conditioning. Old furniture.
Too expensive for what was offered
Comment from Hotel Management
21 May 2024 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg, Hotel Management
Dear Peter,Unfortunately, we are unable to comprehend your review, as there is currently no construction work taking place in our hotel and the water has not been switched off for several hours. We would definitely have informed our guests of this.In addition, our hotel has more than 100 parking spaces, so it is unlikely that we have not found a parking space.Best regards,Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 13 Aug 2023 on Hotels
It wasnt straight forward of how to use the key card to get into the hotel but overall it was really lovely.
Comment from Hotel Management
15 Aug 2023 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg , Hotel Management
Dear Nico, Thank you for taking the time to review your stay.We are delighted to hear that you found your stay lovely overall. Our team is dedicated to providing excellent service, and it's great to know that we met your expectations in that regard.However, we apologize for any confusion you experienced with the key card access. Our team is always available to assist with any issues or questions you may have during your stay. We appreciate your feedback and will use it to improve our guest experience.We do hope that you will return for an improved experience in the future.Kind regards,Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 23 Jul 2023
A quick one night stay while travelling across europe. Pleasant and comfortable stay.
Comment from Hotel Management
26 Jul 2023 by Ihr Team vom Mercure Hotel Bielefeld Johannisberg, Hotel Management
Dear Gary,Thank you for this positive review.We are delighted to hear that you had a pleasant and comfortable stay during your one-night visit. Our hotel's location and modern amenities aim to provide a relaxing environment for our guests, and it's great to know that we met your expectations. We appreciate your kind words about our room cleanliness and hotel condition, as we strive to maintain a high standard of quality for our guests.It would be an absolute pleasure to welcome you again in the future. Best regards,Ihr Team vom Mercure Hotel Bielefeld Johannisberg
by A verified traveler
Posted 3 Mar 2023 on Hotels
by A verified traveler
Posted 24 Apr 2022
by A verified traveler
What a setting.
Posted 26 Jul 2021 on HotelsBeautiful setting in lovely parkland with walking trails. A quick minute walk down the hill brings you to the historic Old Town pedestrian only area. Charming.
Lovely Reception staff friendly and very helpful. I was able to email my Covid PCR tests to them and they printed them out for me.
Carpets a bit old and stained, but clean. The setting makes up for it. Lovely modern bar and restaurant area.
Housecleaning forgot to come twice, and also forgot to leave coffee and tea etc 3 times.
However when I went to reception, they gave me coffee immediately.
Comment from Hotel Management
4 Aug 2021 by IS, Hotel Management
Dear Mr. Boka, thank you for your stay and your nice feedback. We are looking forward to see you soon. With best regards, Isabel Schwanke Front Office Agent
by A verified traveler
One night stay
Posted 13 Jul 2021 on HotelsThis is a really nice hotel, it is set in a park-like area and you have got great views over the city. It was my first visit to the area and the hotel was really easy to find.
The staff were extremely helpful and nice (esp the Night Manager) - it made for a great stay. I'd happily return to Bielefeld and the Mercure.
Comment from Hotel Management
19 Jul 2021 by Isabel Schwanke Front Office Agent, Hotel Management
Dear guest,
thank you for your positive feedback.
We are looking forward to welcome you again on the Johannisberg.
Sincerely
Isabel Schwanke
Front Office Agent
