Ratings based on 405 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
The steak I had in the Restaurant was excellent, tasty, tender and cooked just as Irequested. My wife had fish which she enjoyed.
The pillows on the bed were a little too large for comfort and caused a mild neck pain.
by A verified traveler
Posted 24 Mar 2024
The place was clean and staff were alright. Don’t expect much from the penguins tour
by A verified traveler
Perfect location to experience the East Coast.
Posted 23 Mar 2024 on HotelsWhat a great setup with every convenience of both a well equipment apartment and the facilities of a hotel.
by A verified traveler
Posted 20 Mar 2024 on Wotif
Only one penguin showed up, the others got stage fright😁.. A great experience, regardless.
by A verified traveler
Posted 10 Mar 2024 on Wotif
Spent 1 night here with family and we all enjoyed it. Staff were very friendly and our kids loved the pool, restaurant and the Penguin show.
by A verified traveler
Posted 29 Feb 2024 on Wotif
Didn’t realise bedrooms were upstairs and bathrooms downstairs having very bad arthritis I’m sometimes unable to climb up and down stairs
Spoke to the manager and he advised us we had a sofa bed in the room l could use and arranged for housekeeping to bring some extra bedding to our unit
Nothing was too much trouble for them
Much appreciated
by A verified traveler
Posted 28 Feb 2024 on Wotif
Very relaxing
by A verified traveler
Posted 23 Feb 2024
Great location. Clean and comfortable
by A verified traveler
Posted 15 Feb 2024 on Wotif
Diamond Island Resort has very clean and spacious rooms , an expansive well kept green space and only minutes walk from the beach and Diamond Island to explore. We were lucky enough to see two baby penguins and one adult penguin
by A verified traveler
Posted 14 Feb 2024 on Wotif
Our stay included penguin viewing. The gate wasn’t opened after the one hour so we didn’t see the penguins! Very disappointing.