Ratings based on 129 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Good stay
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 2 Sep 2024
This is a budget hotel, so the saying you get what you pay for fits. The staff are very nice and accommodating - our tv didn’t work so the staff let us use the empty room next door. The property was lovely but now it is becoming tired and needs money spending on it. We paid £60 for a night which was the correct value for the room. Breakfast is basic.
I did not like the fact they tried to get customers to pay £20 for a dog. Most places are around £10, so £20 is a third of the total price, felt a little greedy.
If you are on a budget, it is worth staying here.
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
Posted 15 Aug 2024
We recently spent a very enjoyable 4 night stay at the Jersey Arms. The accommodation was very clean and comfortable. Complimented by the very efficient and helpful manager. We would definitely stay there again
by A verified traveler
Posted 2 Aug 2024
No evening meal available and the continental breakfast was pretty poor property ok if you don’t need to eat!
by A verified traveler
Quirky hotel with lots of character
Posted 31 Jul 2024 on HotelsI loved this quirky hotel. They bent over backwards to please us and although neither the bar nor the restaurant were operational they allowed us to bring drinks into the hotel and provided glasses and ice for us. the bedroom was huge and the bed was a queen bed and really comfortable. Yes there are things that could be done to improve this hotel but I loved it
Comment from Hotel Management
1 Aug 2024 by The Jersey Arms, Hotel Management
Thank you so much for taking time to review us. We always miss you and your company, Steve, Anthony and Safhan. A company of well-mannered, polite and nice people. Wish we could serve you again.Regards
by A verified traveler
Posted 31 Jul 2024
by A verified traveler
Posted 27 Jul 2024
Dirty bedding dust everywhere ,yellow sheets ,public hairs in the bathroom,very noisey from the rooms above ,restaurant disgusting dirty food area dirty floors ,breakfast was self service toast jam,the table clothes dirty on this area, I walked the staff around to show them all these faults,they said they will try better , I suggest they hire a cleaner .it needs a random hygiene inspection!!
by A verified traveler
Avoid - mould and stained towels
Posted 25 Jul 2024 on HotelsAfter waiting for 20 minutes for somebody to turn up and check me in, I was shown into a room that had mould and stained towels. The room also stank of smoke.
I didn't even stay, immediately left and went to another hotel.
Comment from Hotel Management
28 Jul 2024 by The Jersey Arms, Hotel Management
Respected Nadia Cairns!We are sorry for all this you stated. But there was no mould.
