Ratings based on 296 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 23 Oct 2024
Loved it!!! Could not be more quintessential Biarritz. Comfortable, charming, wonderful in every way.
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by La réception , Hotel Management
Thank you for your lovely review! We’re happy to hear from you.
by A verified traveler
Posted 13 Jul 2024
Comment from Hotel Management
10 Sep 2024 by Best regards La réception, Hotel Management
Dear Michael,Thank you for your lovely review!
by A verified traveler
Lovely setting.
Posted 10 Jul 2024 on HotelsLovely hotel but our room and shower room were tiny.They were not like photos on hotels.com site for class of room.Beautiful location and staff very helpful.Breakfast was overpriced at €14.
Comment from Hotel Management
11 Jul 2024 by Paola, la réception , Hotel Management
Thank you for taking the time to write to us. We’re glad you enjoyed our location and found our staff helpful. r comments help us improve. We hope to welcome you back for a more comfortable stay.
by A verified traveler
Posted 9 Jul 2024
Our stay was perfect! We were a family of 4 traveling together and the girls had their own space in the room. The staff was extremely helpful. Parking was just beneath the plaza and priced reasonably. The plaza offered many dining options and shopping was just up the hill. We were close to the beaches so the car could stay parked for the entire weekend. Definitely would stay there again!
Comment from Hotel Management
9 Jul 2024 by Paola, La réception , Hotel Management
Thank you for your wonderful review and for taking the time to share your experience! We're thrilled your family had a nice stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 20 Jun 2024
I’ve been coming here for almost 15 years. This hotel is always dependable ~ but mostly I return because the staff are always friendly, kind and helpful.
Comment from Hotel Management
20 Jun 2024 by HOTEL DE L'OCEAN , Hotel Management
Jean Marie thank you so much for your message !we are happy that you enjoyed your stay we hope to see you soon best regards Alejandra La reception
by A verified traveler
Posted 17 Apr 2024
Un peu trop brouillant la nuit.
Comment from Hotel Management
1 May 2024 by La reception, Hotel Management
Merci pour votre retour et votre gentillesse :) Cela aide notre équipe à s’améliorer.
by A verified traveler from Toronto
Posted 3 Apr 2024
Great location, clean and very friendly staff
Comment from Hotel Management
14 Apr 2024 by Paola, La réception, Hotel Management
Thank you, we loved having you here! We hope that Camino de Santiago journey is going well. Hope to see you again soon :)
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by La Reception, Hotel Management
Merci beaucoup pour cette belle avis!Au plaisir de vous voir très vite!Cordialement,La Reception
