Ratings based on 371 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Palm Coast
Posted 10 Jun 2024
Amazing for the price, clean , comfortable and quiet, proximity to beach, restaurants, and shops, paid parking right next door
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 11 May 2024 on Hotels
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Thuy VU, Directrice Générale, Hotel Management
Cher Monsieur, Nous vous remercions pour vos commentaires sur votre séjour à l'Hôtel Mercure Président Biarritz Plage. Nous sommes ravis d'apprendre que vous avez eu une expérience agréable au sein de notre établissement. En vous remerciant une nouvelle fois et en espérant avoir le plaisir de vous accueillir de nouveau, Veuillez recevoir, cher Monsieur, nos sincères remerciements. Thuy VU,Directrice Générale
by A verified traveler
Posted 15 Oct 2023
Great place to stay!
by A verified traveler
Posted 30 Aug 2023
Good value for money - definitely worth paying a bit extra for the ocean view upper floors. The view of Grand Plage and lighthouse over the rooftops was picture postcard perfect!
by A verified traveler
Posted 11 Aug 2023
Great location
by A verified traveler
Posted 8 Aug 2023
by A verified traveler
Posted 18 May 2023
Great location! Clean, tidy, and comfortable room. Very friendly staff.
by A verified traveler
Disappointing hotel in a lovely location
Posted 14 Apr 2023 on HotelsNo air conditioning available and it was quite warm. The only way to get air was to open the windows, which required opening the curtains as well, so at night all the light and noise from the parking lot came into the room. See photos.
My room was not serviced, even though Housekeeping came by at 14.10 while I was on the phone and said they would come back in 30 minutes. I spent the entire afternoon and evening out of my room so I wouldn’t get in their way, and was disappointed to find nothing had been done.
The key sensor on my door was iffy. When I asked Reception to try a new card to make sure the key itself wasn’t the problem, they implied it was my own fault, that they had just adjusted the doors. Even a passing maintenance man was unable to let me in with his passkey (my key worked eventually). This may be why my room wasn’t serviced, but no one told me.
In all I was quite disappointed. This is a wonderful location, but the clientele is not considered.
