Ratings based on 61 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Nice stay. Nice staff. Good location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
It was excellent.
4 out of 5
by A verified traveler

Posted 23 Jul 2024
Overall a great property with excellent customer service and great location in center of the city with plenty of restaurants and bars to pick from. My only twonissues is that TV was missing a remoted and the pillows are way too small and flat.
5 out of 5
by A verified traveler from Saratoga

Posted 14 Apr 2024
Very, very nice hotel. Breakfast is excellent. Room and bathroom are both excellent as well. It’s close to cafes, restaurants and the main Białystok town center.
5 out of 5
by A verified traveler

Posted 1 Oct 2023
Great Hotel with friendly staff, I strongly recommend this hotel to anyone coming to Bilaystok!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2021 on Hotels
4 out of 5
by A verified traveler

Posted 29 Aug 2020 on Hotels
All was perfect except for the restaurant being close after 8:00pm, but I believe that's temporary Covid repercussion. Hotel highly recommended.
4 out of 5
by A verified traveler

Posted 7 Oct 2019 on Hotels
Was very difficult to find the apartment, when was dark better describtion would be appreciated
5 out of 5
by A verified traveler

Splendid spot!

Posted 11 Aug 2019 on Hotels
Very clean, definitely worth buying the breakfast, you do need to pay for printing at the reception desk (5 pages = 1 PLN), the hotel accepts only cards and Polish money and does not exchange currency. The hotels.com specials very nice, unfortunately I had a disability flare that I needed to stay an extra day so I had to move to a more expensive room and his pay the hotel directly because it is very full because it is a really good hotel. It's located right at the edge of The Pedestrian Zone and the three most common places to visit and it's convenient to both Rail and bus stations, so it's a great location but it's busy so if you get sick they will do their best but you we'll have to move rooms and pay full price. Otherwise an excellent experience, the breakfast is worse the extra cost. The hotel is accessible except there are three stairs up to the entrance and the staff are not allowed to help with wheelchairs only bags. Remember in Eastern Europe stuff may seem brisk but that's not meant to be rude just efficient, same as the stuff who speak only polish might avoid you or leave to find someone who knows your language because they don't wish to offend you by creating an awkward situation, an American guest was having trouble grasping the cultural differences why I mentioned in this. Hotel has good soundproofing but I recommend earplugs and eye masks due to the location the street can be noisy oh, there is climate control however if you want fresh air then byo sleep kit.