Ratings based on 12 Verified Reviews
4.0 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2023
by A verified traveler
Posted 18 Jul 2023
by A verified traveler
Posted 20 Jan 2023 on Ebookers
by A verified traveler
Posted 16 Sep 2022 on Hotels
by A verified traveler from Fremont, california
Posted 27 Jan 2020
It felt like I am in a home. It very good for a group stay. Close to may popular places. Breakfast was good too.
Comment from Hotel Management
7 Feb 2020 by Sunando, Hotel Management
Thank you very much for your valuable feedback.
by A verified traveler
Posted 6 Jan 2020 on Orbitz
The staff was very friendly and accommodating given the late check-in time.
Comment from Hotel Management
10 Jan 2020 by Soumik, Hotel Management
Thank you for your feedback. We truly appreciate it.
We look forward to hosting you again soon.
by A verified traveler
Posted 16 Feb 2019
The bed sheets are dirty and too rough, very unfortable and i can not fall asleep at all
Comment from Hotel Management
18 Feb 2019 by Soumik, Hotel Management
I am sorry your experience was less than excellent.
We use 300 TC bed sheets. It would have been nice if you let us know the moment you felt uncomfortable, we would have done our best to change the sheets and help.
I hope you will give us a chance to host you again soon and we promise you a better experience.
by A verified traveler
Posted 27 Jan 2019
Only think I’m suggesting to have lunch menu .. chef cooks food uses lots of oil. Not professional
Comment from Hotel Management
16 Feb 2019 by Soumik, Hotel Management
Thank you for your feedback.
Over time we have found that our guests have their breakfast and leave for the day either for work or for sight seeing. We have not too many requests for lunch.
we offer home cooked food, so we need to make preparations for lunch based on the orders we have in hand.
I am sincerely sorry we could not offer you the lunch. We will try to organise something soon.
by A verified traveler from Seoul
Fantastic hotel!
Posted 24 Oct 2018 on HotelsThis hotel is fantastic hidden lodge in Kolkata. It's very comfort and chill, and provide a breakfast. Little bit far from the main street but it makes this hotel really quite and cozy.
Comment from Hotel Management
25 Oct 2018 by Soumik, Hotel Management
Dear Guest,
Thank you for your patronage and kind words. We are dedicated to personalized service and guest comfort. We are truly to pleased to have been up to your expectations.
We hope to see you again soon.
Recommended
for Everyoneby A verified traveler
What a pleasant surprise!
Posted 13 Sep 2018Red Arrow is practically invisible from the street and the hotel itself is two floors of a building starting with the 4th floor. Very quiet. More like a dormitory than a hotel. But the view from my room was great. The food is good and the staff is outstanding. I am going to stay here every time I come to Kolkata from now on.
Comment from Hotel Management
25 Oct 2018 by Soumik, Hotel Management
Dear Guest,
Thank you for your patronage and kind words. We are dedicated to personalized service and guest comfort. We are truly to pleased to have been up to your expectations.
We hope to see you again soon.
