Ratings based on 5 Verified Reviews

3.6 out of 5
4.5 Room cleanliness
3.4 Service & staff
3.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 23 Feb 2023
Service was very slow and we repeatedly had to request what we needed.
Comment from Hotel Management
23 Feb 2023 by Subhrajit Banik, Hotel Management
Thank you for the preference and for taking the time sharing your valuable feedback, which helps us to focus on what is important to all our guests.It is concerning to know about your experience. I sincerely regret the inconveniences caused, and rest assured that I have shared your valuable comments with the relevant department heads to further improve the areas you have highlighted in the review.We hope to welcome you back again in the near future.
2 out of 5
by A verified traveler

Posted 23 Dec 2022
Not good service
3 out of 5
by A verified traveler

Posted 21 Oct 2022 on Hotels
The room was more like an office than a hotel room
5 out of 5
by A verified traveler from Noida

Posted 16 Nov 2019
Very beautiful property with good location. Front desk & restaurant staff is extremely polite, courteous & cooperative. Housekeeping staff definitely needs to be pulled up for services. Need to remind 4-5 times before they deliver even a bottle of water! Food taste is excellent. Overall a lovely & comfortable hotel. Would definitely recommend.
Comment from Hotel Management
16 Nov 2019 by Sheena Jaiswal, Hotel Management
Dear Guest, We are delighted to know about your comfortable stay at our hotel. Thank you for appreciating our associates. Will definitely take care on the housekeeping part as mentioned you. Assure you for the best our services for your future visits. Warm Regards, Sheena Jaiswal
5 out of 5
by A verified traveler from Anand

Posted 9 Nov 2019
Staff very approachable and helping Restaurant Food was very including the breakfast menu, Was upgraded to a suite from Premier room since we had a child and three guest.
Comment from Hotel Management
9 Nov 2019 by Sheena, Hotel Management
Dear Guest, Greetings from The Fern Residency, Bhopal!! Thank you for your valuable feedback. Looking forward to welcome you as our guest to The Fern Residency Bhopal again.
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