Ratings based on 41 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
31 May 2024 by Osaf DM, Hotel Management
Dear Sir,Thank you for choosing The Noor-Us-Sabah Palace for your stay in Bhopal and for taking the time to share your experience on this forum. It is delightful to know that you loved staying with us and felt that Noor-Us-Sabah Palace is an amazing property. Positive recognition is a tremendous source of Inspiration for us. We look forward to pleasure of welcoming you back many more times.Warm Regards,Osaf Ahmed KhanFront Office Duty ManagerNoor-Us-Sabah Palace
by A verified traveler
Posted 25 May 2024
Excellent Property and True Hospitality
Comment from Hotel Management
25 May 2024 by Osaf, Hotel Management
Dear Mr. Furquan,Thank you for choosing Noor-Us-Sabah Palace for your stay in Bhopal. We appreciate you sparing your valuable time to post a great review of you experience, we are elated to read your review and to note that you had an exceptional stay with us. The team and I eagerly await your return in the not too distant future.Warm Regards,Osaf Ahmed KhanNoor Us Sabah Palace
by A verified traveler
Posted 15 Apr 2024 on Hotels
The hotel is a rubble zone due to ongoing renovation will sound of pneumatic hammers as part of the hospitality. Not to stop at that I was given a room with twin beds even though I had asked for a king bed. Next the room was connected to another room and one could hear the occupants of adjacent room talk. After some resistance the room was changed. The changed room had a variety of challenges including the fact that the TV and intercom were dysfunctional. After some resistance, the room was changed again around 8PM in the night.
The reception staff was uninterested and their reaction time to a guest complaint made me remember government hospitals of the past (they are now much better than this hotel atleast).
Never again!
Comment from Hotel Management
30 Apr 2024 by Abhishek, Hotel Management
Dear Mr. Manoj,Thank you for sharing your valuable feedback.I would like to Inform you that king size beds are subject to availability. Our team has offered multiple choice of rooms as you have requested for King size bed and upgraded your booking to higher category without any extra charges.With Deep concern, I have made a note of your experience and truly regret the Inconvenience caused.We deeply value your patronage and look forward to welcome you again to the Palace with more better services and experience.Warm Regards,Abhishek NautiyalOperations Manager
by A verified traveler
"Impeccable Stay, & Unparalleled Hospitality"
Posted 18 Mar 2024 on HotelsOur recent stay at Hotel Noor-Us-Sabah Palace in Bhopal was nothing short of exceptional. From the moment we arrived, we were greeted with warmth and professionalism, setting the tone for a memorable experience.
The accommodation surpassed our expectations, offering luxurious rooms adorned with elegant decor and modern amenities. Each room provided a serene retreat, ensuring a restful night's sleep amidst the bustling city.
The culinary experience at the hotel was a true delight. We indulged in a culinary journey of flavors at the on-site restaurants, where every dish was expertly crafted with finesse and creativity. From traditional local delicacies to international cuisines, the gastronomic offerings left us craving for more.
However, what truly set Hotel Noor-Us-Sabah Palace apart was its unparalleled hospitality. The staff went above and beyond to cater to our every need, ensuring that our stay was nothing short of perfection. Their attention to detail and genuine warmth made us feel like valued guests throughout our entire visit.
In conclusion, our stay at Hotel Noor-Us-Sabah Palace was an unforgettable experience marked by impeccable accommodations, exquisite cuisine, and unparalleled hospitality. Whether for business or leisure, this establishment sets the standard for luxury and comfort in Bhopal.
Comment from Hotel Management
30 Apr 2024 by Osaf, Hotel Management
Dear Sir,Thank you for sharing your valuable feedback with us.We are delighted to receive your feedback.It is delightful to know that you loved staying with us and felt that Noor-Us-Sabah Palace is an amazing property.Positive Recognition is a tremendous source of Inspiration for us. We Look forward to pleasure of welcoming you back many more times.Regards,Osaf Ahmed KhanFront Office Duty Manager
by A verified traveler
Staff needs improvement
Posted 25 Jun 2023 on HotelsThe hotel needs a better staff at reception, room service and restaurants. There is not even a single female staff. How can you run a hotel with all male staff? And the male satff have no training in hospitality. There is also shortages of staff number. Needs better staff and training. The security os also untrained and unprofessional. Overall professional touch of a 5 star is lacking.
by A verified traveler
Posted 16 Feb 2023 on Hotels
by A verified traveler
Posted 12 Feb 2023
Rooms are not well maintained
Comment from Hotel Management
15 Feb 2023 by Sachin, Hotel Management
Apology for inconvenience, same feedback we shared with out team and resolving the issue.
by A verified traveler
Serene
Posted 14 Oct 2022 on Hotelsby A verified traveler
Posted 14 Jul 2022 on Hotels
by A verified traveler
Posted 27 Jun 2022
Lovely team, beautiful property