Ratings based on 16 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2022
by A verified traveler
Good property with poor management
Posted 18 Nov 2020 on HotelsThe hotel has a great location and property. The rooms are large, spacious and well appointed. Over all maintenance was good.
But what was lacking was the lack of servives and cutting of the corners.
Small things like some one start the televisions was a big headache as there is often no one to recieve your call at reception or room service.
Even if some one picked there was no one to attend to your request.
There was no professionalism in taking care of guest like providing dental kit without being asked atleast twice. Even the towels and other lenin was not as clean as expected.
Breakfast was odanary than expexted by the size and standaed of the hotel. It could have been better. Even what was available was not adequately served.
The hotel was visibly understaffed. Though it could be safe to blame the covid.
by A verified traveler
Nice place to stay in Bharatpur
Posted 12 Feb 2020 on HotelsOur stay was very pleasant and courteous staff
Comment from Hotel Management
8 Apr 2020 by hanuman singh, Hotel Management
Dear Madam,
Greetings
Many thanks for your positive reply.
looking forward to welcome you
by A verified traveler
Posted 6 Nov 2019
Excellent stay .very friendly staff who went above and beyond to assist and food at the restaurant was consistently outstanding .convenient to bird sanctuary. Highly recommend .
by A verified traveler
Posted 5 Nov 2019
Location close to the bird sanctuary is the only saving grace. The restaurant is quite bad and the room felt like the sheets were damp and musty. The staff is unfriendly and the overall experience was rather forgettable.
by A verified traveler
In need of a face lift
Posted 29 Apr 2019 on HotelsBed sheets were full of stains, I needed to request them to put clean bed sheets in my bed. The hotel photos were probably taken years ago. The hotel now is a bit old. Breakfast was ok and service was good. It is way too expensive for what it offers
by A verified traveler
awesome hotel
Posted 7 Mar 2019 on Hotelsawesome hotel
by A verified traveler from London
Posted 5 Feb 2019
Nice hotel with a beautiful open view of a green field.
Comment from Hotel Management
1 Mar 2019 by hanuman singh, Hotel Management
thank you sir for your positive feedback.
by A verified traveler from Ajmer
Posted 2 Jan 2019
Nice Hotel at NH with fine facilites☺. Friendly staff made our stay cool and comfortable.🤗
However some improvement in food is required as its not upto the mark😒
Comment from Hotel Management
1 Mar 2019 by hanuman singh, Hotel Management
Dear Sir,
Greetings for the day!!!
we are very thank full to you for your feedback and we will deferentially take care for the food part.
by A verified traveler from Delhi, India
Posted 31 Dec 2018
Not a well maintained property for the kind of rates charged. Even the basics is not in place - heating in the room, channels on Television etc. Really overpriced property.
