Ratings based on 814 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Everett
Posted 14 Nov 2024
The good - it was quiet and had laundry facilities . Thin towels , super tiny kitchenette, shower in poor condition, old tv. Run down property, needs upgrades. Online photos were not consistent with actual property. Not close to dining or shopping or bus . About 15 minute walk from train station.
Comment from Hotel Management
15 Nov 2024 by Zenitude Beziers Centre, Hotel Management
Dear Dale,We are very sorry to see that you didn't enjoy your stay as you expected in our residence.The center is at 10 minutes by foot from the residence, and the bus station is at 5 minutes : we are surprised that you didn't find them. For your next stay, you can ask to reception somes advices, we will be glad to help you.We are taking notes about the negative points that you found and we thank you for giving us your feedback. We will try our best to improve our services.Best regards,Reception
by A verified traveler from Headington
Posted 16 Oct 2024
Hotel Zenitude is a really good apart hotel in a lovely town. A short walk uphill to the centre of Beziers. Very clean and comfortable , large bathroom. Very quiet with a nice view from balcony. All front of house people friendly and very informative. Only complaint was that the hot rings in the kitchen didn’t work properly
Comment from Hotel Management
18 Oct 2024 by Zenitude Beziers Centre, Hotel Management
Dear Kathryn, Thank you for this lovely review ! We are glad that your stay was as good as expected. We take notes about the hot rings, and we are sorry about that. Hoping to see you soon, Best regards, Reception
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
27 Sep 2024 by Zenitude Beziers Centre, Hotel Management
Bonjour Kevin, Nous sommes ravis que votre séjour parmi nous vous ai plu. Cordialement, La Réception
by A verified traveler
Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
21 Sep 2024 by Zénitude Béziers Centre, Hotel Management
Bonjour Alexandra, Nous vous remercions pour cette note et espérons vous revoir. Cordialement, La Réception
by A verified traveler
Posted 15 Sep 2024
The friendly staff, especially Luoris, will always be my best memory of a great visit.
Comment from Hotel Management
16 Sep 2024 by Zenitude Beziers Centre , Hotel Management
Dear John, Thank you for this review, we were very happy to talk to you and helping you speaking French ! You are in a very good way to be bilingual ! We are hoping to see you again, Best regards, Reception
by A verified traveler
Clean, comfy, air-con & nice staff
Posted 25 Aug 2024 on HotelsCustomer service was good. Nice enough to keep our bags prior to check-in. Room clean, plenty of towels, built-in hairdryer in the bathroom. Shower was ok, pressure not great but lovely and warm. Plenty of options in the kitchen area, if needed. Bedroom had air-conditioning which was brilliant! Bed a bit tight to the unit, otherwise very comfortable. Located just outside the main area of the town but easy to find.
Comment from Hotel Management
27 Aug 2024 by Zenitude Beziers Centre, Hotel Management
Dear Michelle, Thank you for your feedback. We are glad to see that you have spent a good time in our residence. Hope to see you soon again. Best regards, Reception
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Zenitude Beziers , Hotel Management
Bonjour, Merci pour votre note. Nous espérons vous revoir bientôt. Cordialement, La Réception
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Zénitude Béziers Centre, Hotel Management
Bonjour Cecile, Nous vous remercions pour votre note. A bientôt chez Zénitude. Cordialement, La Réception
by A verified traveler
Séjour en couple
Posted 15 Aug 2024 on HotelsArrivée tardive, toutes les instructions sont envoyées à l’avance. Accueil au top, personnel sympathique. Pensez à demander l’accès au parking en supplément, indispensable car il est très difficile de se stationner dans le centre ville. Nous reviendrons!
Comment from Hotel Management
18 Aug 2024 by Zenitude Beziers Centre, Hotel Management
Bonjour, Nous vous remercions pour votre aimable commentaire et serions ravis de vous accueillir prochainement, Florent ! Bien cordialement, La Réception
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Zenitude Beziers, Hotel Management
Bonjour,Merci pour votre note et à très bientôt chez Zenitude Béziers - Centre !Cordialement,Zenitude Béziers - Centre.
