Ratings based on 355 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Good location hotel, clean and convenient. Not super fancy but does the job and is good value.
Comment from Hotel Management
3 Oct 2024 by Ewan Emma, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 1 Aug 2024
Friendly staff. Reasonable price. Rooms clean. Well located.
Comment from Hotel Management
2 Aug 2024 by Ewan Emma, Hotel Management
We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Everything Good Except Our Room
Posted 8 Jul 2024 on HotelsThe Mercure staff were excellent, as was the breakfast. The garage was great. Our room, however, was extremely small...we were not sure how the Mercure Bezier qualified as a three star hotel.
Comment from Hotel Management
12 Jul 2024 by Ewan Emma, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler from Russell
Posted 30 Jun 2024
Hotel facade is a bit run down. When facing hotel, confusion if it is an Ibis Budget or Mercure. Room is very compact, but clean and it does the job. Hotel is conveniently located near shopping and restaurants. Given limited options in Beziers, worth considering. To note, about 20 min walk (up hill) from train station.
Comment from Hotel Management
5 Jul 2024 by Ewan Emma, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
by A verified traveler
Posted 8 May 2024 on Hotels
Comment from Hotel Management
24 May 2024 by Ewan Emma, Hotel Management
Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services.
by A verified traveler
Posted 6 Apr 2024
Pratique, propre, près de tout.
Comment from Hotel Management
10 Apr 2024 by Ewan Emma, Hotel Management
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
16 Jun 2023 by Ewan Emma, Hotel Management
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 7 Apr 2023 on Hotels
Comment from Hotel Management
14 Apr 2023 by Ewan Emma, Hotel Management
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 14 Aug 2022 on Hotels
Great setting lovely town
Comment from Hotel Management
14 Aug 2022 by Emma Ewan , Hotel Management
We very much appreciate your comments regarding your stay.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
by A verified traveler
Posted 28 Jun 2022 on Hotels
Comment from Hotel Management
9 Jul 2022 by Emma Ewan , Hotel Management
Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Monsieur, nos salutations distinguées.
