Ratings based on 964 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sherman Oaks
Posted 22 Nov 2024
The room is understated elegance and in addition to the espresso setup there is an electric kettle and tea bags so I could relax with a cup of tea in the room. As a tea drinker its a bonus making the stay special.
by A verified traveler
Posted 22 Nov 2024
Our family of six thoroughly enjoyed our stay. The staff was attentive, professional & knowledgeable. Thank you for providing an incredible experience for us. We highly recommend L'Ermitage Beverly Hills!
by A verified traveler
Posted 21 Nov 2024
Great location close to everything and yet not in a very busy spot. Staff was fantastic. Overall great place to stay.
Comment from Hotel Management
22 Nov 2024 by Delidji, Hotel Management
Dear Anthony,Thank you so much for your recent stay. I am delighted to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji
by A verified traveler
Posted 18 Nov 2024
Had a wonderful time here. The building is gorgeous, the service was spectacular. I had an amazing time
Comment from Hotel Management
22 Nov 2024 by Delidji, Hotel Management
Dear Josh,Thank you so much for your recent stay. I am delighted to read that you enjoyed your stay and the team took great care of you.We look forward to welcoming you back!Sincerely,Delidji
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Delidji, Hotel Management
Dear Murhaf,Thank you for staying with us. We hope to see you again soon.Sincerely,Delidji
by A verified traveler
Posted 13 Nov 2024
hallways seemed to be being repainted or something so felt a little disjointed for a luxury experience
Comment from Hotel Management
18 Nov 2024 by Delidji, Hotel Management
Dear Thomas,Thank you for your recent stay. Please accept our apologies for the ongoing enhancements in the hotel.We hope to see you again soon.Sincerely,Delidji
by A verified traveler
Posted 12 Nov 2024
Nice location and clean and conveient but more of a 4 star than 5 star hotel. Limited dining options. Rooftop was closed. Restaurant felt more like a cafeteria. Staff was a bit "woody". Parking awful and they charge an egregious $70 for parking when you can park for $20 around the corner. Concierge has 2 dedicated desks but a bit disjointed and does not answer when called. Complimentary driver/car to Beverly Hills shopping is a nice touch.
Comment from Hotel Management
12 Nov 2024 by Delidji, Hotel Management
Dear Paul,Thank you for staying with us and for taking the time to provide us with feedback. Please accept my sincere apologies for the rooftop being closed during your stay and the concierge not always being available upon your request. Please rest assured that your comments will be shared with the team.We hope to see you again soon.Sincerely,Delidji
by A verified traveler
Posted 11 Nov 2024
The best best stay. Staff over the top nice and friendly. Location close to everything but quiet and tucked away. Gorgeous lobby and restaurant. We must return when the pool construction is finished to see it, I’m sure it’s also 10/10.
Comment from Hotel Management
12 Nov 2024 by Delidji, Hotel Management
Dear Natalie,Thank you so much for staying with us during your recent visit to Beverly Hills. I am thrilled to read that you enjoyed your stay and that you will return when the pool is ready.We look forward to welcoming you back!Sincerely,Delidji
by A verified traveler
Posted 7 Nov 2024
Staff is friendly
Comment from Hotel Management
12 Nov 2024 by Delidji, Hotel Management
Dear Jean Dominique,Thank you for staying with us and for taking the time to write a review. I am happy to read that the staff was friendly.We hope to see you again soon.Sincerely,Delidji
by A verified traveler
Posted 2 Nov 2024
Good location and good service. Spacious room.
Comment from Hotel Management
4 Nov 2024 by Delidji, Hotel Management
Dear Zhifan,Thank you so much for staying with us and for taking the time to tell us about your experience.We hope to see you again soon.Sincerely,Delidji
