Ratings based on 395 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Raleigh
Posted 23 Nov 2024
Lovely unique, cozy property with the friendliest staff ever. Loved my stay and would totally stay here again.
Comment from Hotel Management
23 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Kim! Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience and love our hotel as much as we do!We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler from new york
Posted 17 Nov 2024
I’ve stayed at many Pali properties and this one was fantastic, truly
Gonna be my new L.A. hotel for sure
Comment from Hotel Management
17 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Kathy!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience and love our hotel as much as we do!We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler
Posted 17 Nov 2024
Cute hotel! Nicely decorated and we were able to walk to breakfast!
Comment from Hotel Management
17 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Kimberly!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience and love our hotel as much as we do!We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler
Posted 17 Nov 2024
The rooms are so cute. The food at the restaurant was excellent. We will be back.
Comment from Hotel Management
17 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience and love our hotel as much as we do!We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler from Lake Oswego
Posted 10 Nov 2024
I’m so happy I picked this lovely place for my weekend stay in LA. Staff, ambiance, comfort and location all exceeded my expectations. It was a great choice not to rent a car as I walked to so many places since there are tons to do around here if you like to walk. It’s also pretty central location to many places by uber/lyft . I already want to come back here with my husband next time and will recommend this spot to family & friends. Thank you all the staff for being so kind and welcoming.
Comment from Hotel Management
10 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Ms. Karimi!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back with your husband for another fantastic stay in the future!
by A verified traveler
Posted 7 Nov 2024
Other than the fire that happened last night, everything else and everyone was excellent, especially the front desk and at the bar
Comment from Hotel Management
8 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Erick!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience, despite the fire alarm incident! Please check your email for your Incidentals folio and a refund receipt. I have waived your Resort Fees and refunded you.We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler from Groton
Posted 4 Nov 2024
Wonderful place - great ambience great staff good shopping and great location.
Comment from Hotel Management
5 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Cynthia!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Lloyd!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler
Posted 2 Nov 2024
easy and nice!
Comment from Hotel Management
2 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Vanessa!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! And it was honor hosting you!We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
by A verified traveler
Posted 1 Nov 2024
Location is great. Staff is very friendly. Rooms are spacious. Nice little bar and restaurant. Would stay again.
Comment from Hotel Management
1 Nov 2024 by Morgun C., Front Desk Manager, Hotel Management
Hello Wendy!Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
