Ratings based on 172 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Oct 2024
The best staff, accommodation, food and location. Loved our stay here!
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Overall it was fine. The breakfast was way o er priced and disappointing. My breakfast eggs were served with toast and that was it. No attempt to add value. Staff were great!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024
5 out of 5
by A verified traveler

Posted 9 Aug 2024
Location could not be better for our overnight stay in Betws-Y-Coyd. Staff very friendly.
5 out of 5
by A verified traveler

Excellent hotel/staff/location in Betts-y-Coed

Posted 31 Jul 2024 on Hotels
A beautiful, spacious hotel, with large bedrooms and pleasant views front and back. Situated in the centre of Betws-Y-Coed and within a short 5 minute walk to the train station. Dog friendly with water and treats and dedicated bedrooms for dog families. We found that all the staff here were so friendly and helpful, going the extra mile with any request we had. In particular, James, who gave us a free lift to and from Zip World Fforest as pure car was blocked in by a cherry picker in the small car park! They do a really tasty jacket potato with tuna mayonnaise and side salad. It was hot, quality food and a large portion too! And reasonably priced for hotel food. Good selection of draft drinks. If I could change a couple of things, I would ask for help next time in taking luggage to the 3rd floor as there is no lift. I also think the wine is a bit cheap tasting. Other than these minor gripes, It’s a fabulous hotel. The staff are excellent. Faultless!
4 out of 5
by A verified traveler

Good for a short trip

Posted 25 Jul 2024 on Hotels
Lovely spot, parking a bit tricky as there was some work ongoing which took up quite a bit of space in the tiny lot. Staff very friendly. Nice food in the restaurant.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024 on Hotels
3 out of 5
by A verified traveler from Brighton

This traveler left a rating score only Posted 22 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024
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