Ratings based on 1,764 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Weston
Posted 23 Nov 2024
I always enjoy the spaciousness and practical layout of the Embassy Suites .. this location was surrounded by the splendor of the fall leaves and excellent breakfast and egg station
Comment from Hotel Management
23 Nov 2024 by Berta, Hotel Management
Thank you!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Berta, Hotel Management
Thank you!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Olivia M., Hotel Management
Thank you for the wonderful review!
by A verified traveler from Berkeley Heights
Posted 15 Nov 2024
Front desk and breakfast and dining staff were cordial. Facilities are very good.
Parking ramp is very steep and barriers very high making tires and front hit ramp.
Park car was damaged by another vehicle but there were no security cameras to document what happened.
Comment from Hotel Management
15 Nov 2024 by Amy L, Hotel Management
Thank you for your honest feedback. We appreciate it!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Brandon C, Hotel Management
Glad to see you enjoyed your stay! Thank you for choosing Embassy Suites!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Mayra, Hotel Management
Thank you for your feedback, we're glad you enjoyed your stay!
by A verified traveler
Posted 11 Nov 2024
The hotel, rooms, ambiance & amenities were very nice. That said, the check-in staff person bordered on arrogant and was unwilling to see if our room could be available one hour earlier than "official" check-in time. We had been on the road a long time & were exhausted, and would have appreciated that one accommodation. The one other surprise was being charged $20 @ night to park! Not only ridiculously expensive, but also not advised beforehand (which may be an Expedia flaw or the Hotel's poor communication in advance. The facility itself was lovely and the breakfast was excellent.
Comment from Hotel Management
12 Nov 2024 by Amy L, Hotel Management
Thank you for sharing your honest feedback with us. In regard to your check-in, we do apologize as we want everyone to feel welcomed and accommodated.
by A verified traveler
Posted 11 Nov 2024
Like it
Comment from Hotel Management
11 Nov 2024 by Mayra, Hotel Management
Thank you for your feedback, we're glad you enjoyed your stay!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Mayra, Hotel Management
Thank you for your feedback, we're glad you enjoyed your stay!
by A verified traveler
Posted 10 Nov 2024
Nice
Comment from Hotel Management
10 Nov 2024 by Olivia M., Hotel Management
Thank you for the amazing review!
