Ratings based on 335 Verified Reviews

3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 1 Aug 2024 on Wotif
it was really smelly of trash outside our room. The staff were mostly nice.
5 out of 5
by A verified traveler

Nice hotel

Posted 21 Sep 2023 on Hotels
Great hotel and friendly service. Breakfast was good and only a short walk to the main part of town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2022 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2022 on Hotels
4 out of 5
by A verified traveler

Posted 10 Dec 2021 on Hotels
Staff was friendly. Hotel is easy to find. Comfortable stay.
Comment from Hotel Management
27 Dec 2021 by The reception desk, Hotel Management
Dear Guest, All the Zénitude la City team was delighted to welcome you and thank you for taking the time to share your experience with us. The satisfaction of our customers is at the heart of our concerns, so we are delighted to read your positive review. We hope to have the pleasure to welcome you again soon in our establishment, Best regards, The reception
4 out of 5
by A verified traveler

Two week stay

Posted 12 Apr 2021 on Hotels
The rooms are quite big and pretty clean, but the interiour is not very cosy.
5 out of 5
by A verified traveler

Clean room

Posted 27 Dec 2020 on Hotels
Quiet and clean room with nice kitchenette available.
4 out of 5
by A verified traveler

Posted 29 Dec 2019 on Hotels
Overall the stay was very good. The rooms were clean and large and for the price , very very good value. The reception staff were very helpful and the buffet breakfast was also good value. One minor issue was that you need to get a badge to access the car park, which is only available at check in - I found it a bit difficult to park nearby before checking in and then have to move the car later.
Comment from Hotel Management
3 Jan 2020 by Zenitude La city - Besançon, Hotel Management
Dear Sir, Thank you for taking the time to share your opinion on our establishment, We are delighted to learn that you enjoyed our welcome, our breakfast and your room. We hope to receive you soon in Zenitude La City, Regards, The reception desk
4 out of 5
by A verified traveler

Posted 3 Sep 2019
Comment from Hotel Management
8 Sep 2019 by Martine, Hotel Management
Cher Client, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions sur votre séjour. Votre avis nous intéresse. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement. Bien cordialement
5 out of 5
by A verified traveler

Great value in heart of Besançon!

Posted 2 Apr 2019 on Hotels
Stayed here for an overnight stop. Arrived after reception had shut but access was easy via the instructions sent in advance. Room / apartment was spacious, clean and comfy. Location was exceptional and the reception were very helpful the following morning. Would stay again
Comment from Hotel Management
13 Apr 2019 by Reception desk, Hotel Management
Dear guest, We wish to thank you for taking the time to give us your valuable feedback, as well as for your interest in our Zenitude Hotel-Residences. Your satisfaction is our priority. We thank you for your feedback, which contribute to the improvement of our services. Yours sincerely,