Bertre

"In terms of an overnight stay, this hotel was the equivalent of other Ibis hotels we have stayed at - good value for money but the service we received was far from satisfactory and well below what we would have expected from Ibis. During the evening we were phoned from Reception and asked if we would ..."

"The room was lovely, and the staff were absolutely brilliant - so helpful and kind."

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking ..."