Ratings based on 67 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice stay
Posted 28 Nov 2019 on HotelsA nice hotel with a lot of nice amenities , could use a better hair drier
by A verified traveler
Posted 14 Nov 2019
In a nutshell my room was full of bedbugs and some other pretty insects. When I first called the receptionist, she behaved like it was normal (!): "yeah, there are in every room". They sent someone only after a couple of hours to try and sort things out. I personally found the whole thing unbelievable, a bit disgusting and somehow surreal to say the least. This is supposed to be "a grand hotel".
by A verified traveler from Orange County
Posted 1 Oct 2019
I didn’t consider this a 4 star property. While the staff was pleasant, room was clean and it was in a historic building with many Terme baths. The baths were open to the general public and were very busy. The restaurant offered less than expected for a 4 star hotel.
Recommended
for Couplesby A verified traveler
Posted 24 Oct 2015
Pros: Beautiful ambience.
Cons: Better food! A grand hotel, yet found food quality poor.
Location: Location was great for visiting family and doing research on family history.
More information on spa in various languages would be a great asset and up selling feature. We could not understand what the various options were. Also, better pricing for spa services for guests would be great. We landed up not using any and were disappointed.
by A verified traveler
Posted 2 Mar 2023
by A verified traveler
Posted 29 Dec 2022
by A verified traveler
Posted 12 Dec 2022
by A verified traveler
Posted 19 Sep 2022 on Hotels
Ottimo hotel, camera spazione, servizio cordiale e professionale
by A verified traveler
Posted 9 Aug 2022 on Hotels
by A verified traveler
Posted 23 Jul 2022 on Hotels
Très bel hôtel dans un endroit très calme dans un très beau parc avec de nombreux restes de l'époque de la création des thermes. Les services sont très complets. Belles piscines et divers autres services (sauna, bains turcs, soins corps et visages) à l'intérieur. Salles de bain neuves et spacieuses par contre le mobilier en bois commence à dater et à montrer des signes d'usure.
